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ComplaintsforLittle Caesar's
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Good Evening. I would like to make a a complaint against this store staff. I have came to this place of business on several occasions in the evening and everytime there customer service skills is very horrible. I have placed a couple of orders online and when I get there my order is not complete like it says on the app, and the employees actually just start to make my order when I arrive.Also customers have walked in behind me and placed an order and received there orders before me, when I have placed mine online. When I asked the employee/ employees how did they receive their order before me they all just look at me and tell me to wait. They will go to the back acting as if they are asking about my order then come back and not say nothing at all or just ignore me when I question them again. One time I waited for my order for 45 mins and I had just ordered just 2 pepperoni pizzas. One young lady actually just threw my pizza on the counter and not say anything to let me know that, that was my order. They do not represent Little Ceasers establishment well at all. I dont want anyone to get fired. I just want them to have better work ethics when it comes to a customer service. you never know who you are serving and what they may be capable of. I have been to other locations and this is by far the WORST experience I have ever encountered. I am truly disappointed in this store and will not be returning.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.