14 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Lonnie H
1 star09/10/2023
This company contacted me in March of 2022 and made all kind of promises on what they can do. I paid the money they for and from then on it was hard to make contact in any way with them. They started by not answering my phone calls them my texts and then my emails. When I finally made contact I was given excuses why nothing was done or I was lied to by ************************* the man that took my money and ran. Seventeen months later there is still no answers or resolution to my tax issues or the lien placed on my home. I was told by ************** that I needed to pay extra money for a lawyer to have my taxes written off but that didnt happen; once again he took the money and ran. I would call the office manager and she would say I dont know whats going on. This is a very unprofessional company and I paid money for a service I didnt receive. I should receive reimbursement for money spent on a service I did not receive. Shame on you all.Accuracy Tax Relief, LLC Response
09/11/2023
We are sorry that ****************** feels that he did not receive any value for the fees that were charged to him. The Enrolled Agent was working very diligently to resolve the clients tax issues. Tax Resolution is not a service that can be completed in few days or a few weeks. Our firm placed numerous calls to the ************************ on the client's behalf working towards a resolution. Client has been very inpatient and was not willing to take the necessary steps toward the completion of the case. Once the enrolled agent learned of the client's very negative review, he called the client and was told that his assistance was no longer required. Our firm was willing to see the case through to its conclusion, but the client was not willing to do that. There were many hours spent working on his case and as with any business we expected to be compensated for our time and efforts.Review from Kevin J.
5 stars12/30/2022
I'm going to start off with 1 word "AWESOME"! My family and I are very appreciative of Accuracy Tax Relief LLC for being 100% hands on with our taxes business and personal. We are not even in the same State or City as Accuracy Tax Relief LLC. ***** and ***** were very professional in dealing with the massive amount of accounting needed to be done for over ****** pages of documents amassed over a 5-year tax period to include bookkeeping and financial statements. We were assigned an *** Revenue Officer attached with serious implications of back taxes due to reviews that were completed by the *** for 3 years of returns. ***** personally and professionally corresponded with the *** Revenue Officer to meet all the deadlines to submit all the multiple years of returns. In my opinion Accuracy Tax Relief LLC will be very hard to beat in the Tax industry when it comes to reconciling serious issues and matters pertaining to letters of lock in percentages of wages, liens, and arrears. We're customers of Accuracy tax Relief LLC for years to come and I'm recommending my colleagues if you should ever have Tax issues. Please give ***** and ***** the opportunity to excel in the field of expertise to complete what a laymen cannot do when it comes to complicated situations dealing with Tax Returns and the ***. In closing I'm very satisfied with the outcome of our Tax experience which was made painless by the Accuracy Tax Relief LLC staff. Thank you very much from my family and I with great gratitude.Review from Katina S.
1 star11/26/2022
I repeat do not use this company please dont ***** mess me up he was not talking to the *** about taxes now I have the *** coming after me to seize everything I have I trusted Fadel and his company I was Scammed I paid these people $4,000. He did not want to call me ignoring my calls I repeat do not mess with this company they will take your money they are thiefs now Im trying to keep the *** off me. The *** said nothing was set up no type of payment arrangements these people have the *** freezing my account Im very upset because these people did not do there job but *** me I repeat do not mess with ***** and his company. Move on to some one thats going to help you they are scammers ***** is just a fast talker and get nothing done telling me he spoke to these its just been nothing but lies thats all he is good for. I will get with the law about him and his company I dont appreciate what has happened to me I trusted him and his company Im so upset about whats going on do not trust these people you will be taken a chance dont do it with your money if I could leave no stars I would but this my only way to save innocent people that dont deserve this.Review from Meco F
5 stars08/01/2022
I have been Involve with Accuracy Tax Relief for approximately 8 months and the customer service was great. Ive been informed at every step of my process, so the communication has been excellent as well. The staff is very knowledgeable about taxes and professional in every aspect. I will highly recommend Accuracy Tax Relief to anyone requiring tax services.Review from Rukiya C
1 star07/28/2022
These are rude and unprofessional people. They call and share that it is about COVID relief and will have a representative reach out for just a 5 minute call. The call comes and it has nothing to do about COVID relief, but about a tax lien that is actually inaccurate. I share this information and they ask me in a very **** and rude manner "Then why did you take the call?" I share that the lady that set up the call (who called me), didn't state that it was for IRS liens. The person, *****, says "You knew what this call was about," and hangs up on me. I have never been treated in such a way. And I really try and pride myself to be respectful to those that call even when I don't know who they are or even if I think they're trying to run a scam or are trying to solicit business. Especially during times likes this, we don't need unnecessary rudeness or unprofessionalism.Accuracy Tax Relief, LLC Response
08/01/2022
Accuracy Tax Relief, LLC strives to provide professional customer service. It is of the utmost importance that we treat customers in a manner conducive to enhance the best service possible. We apologize for any inconvenience this may have caused. Feel free to call us any time and we will be glad to provide you with assistance.Review from ashley g
5 stars02/03/2022
I have been an active client for 2 years of ***** and he went above and beyond to help me with my Tax problems with the **** I would def recommend if you ever have any tax related issues. great customer service!!!!!Review from Keyonna L
5 stars02/01/2022
Accuracy is local! I live in *******, ** and I was skeptical about using our tax companies that were out of state so I chose Accuracy and Im glad I did! They worked diligently to clear my debt. They answered every question I had and they also made me feel completely comfortable throughout the process which took about 3 months. Im debt free and its thanks to Accuracy Tax Relief!Review from Robert S
5 stars01/12/2022
I was already using a *********** to help in getting my tax issue resolved, and then I get a call from Accuracy Tax and after talking with ***** and he informed me that Accuracy could resolve my tax issue quicker and with a better outcome than the company I was using, since I had already dished out $$$ for the other company I was using ***** said if I let them work out my issue and it was not to my liking he would refund my money, What a good change going with Accuracy.Accuracy set me up with a repayment plan and they are still working to get me a low payoff agreement. Knowing that the team at Accuracy Tax Relief is working on my issues takes the stress away I get calls from other tax relief companies and I will listen to the sales pitch and then I tell them what Accuracy is doing on my behalf and most of them say they can't do better (end of call)I would highly recommend Accuracy Tax Relief.Review from Adrian D
1 star01/11/2022
Well I got a lot of promises and I trusted these promises. Ive been with this company for a good amount of time and Ive gotten nowhere. I paid the amount to receive their services and I still have a lien on my home. They tell me that they are going to contact me on certain days and that day comes and goes with no replies. Im desperate to get this handled. I originally hired Law firm and 3 years went by with absolutely no help. Now I feel like accuracy is doing the very same thing. I made phone calls to the *** and talked with someone every time I called. I was told by accuracy and the *** that my Lien would be removed by November if I did auto pay for 3 months and its been way more than that and I still have the lien. Im so upset with all the false promises and all the money Ive paid out to both companies and the monthly payments to the ***. It would be nice if there was truly someone who could help me.Review from Maria N
5 stars12/02/2021
Having tried for a number of years to resolve my issues with the *** alone, I have to admit I was unsuccessful. Accuracy Tax Relief to the rescue! The team at Accuracy is experienced in dealing with the *** and has been extremely professional in handling my situation. When I teamed with Accuracy, we developed a gameplan for action on my case, and I can say that all is on track. I receive phone calls with updates and all of my calls have been returned on a timely basis. Most importantly, I am not treated like a "number". The staff has taken the time to know me and realizes the stress that *** tax issues can take on a person, both financially and personally. Knowing that the team at Accuracy Tax Relief has my back makes it very easy for me to sleep at night. I would highly recommend Accuracy Tax Relief, and I wouldn't use anyone else.Accuracy Tax Relief, LLC Response
12/15/2021
Thank you so much for the wonderful review!
Customer Review Rating
Average of 14 Customer Reviews
Contact Information
6440 Hillandale Dr
Lithonia, GA 30058-7619
Business hours
Today,10:00 AM - 2:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 10:00 AM - 2:00 PM |
SuSunday | Closed |
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