ComplaintsforCastillo Tile & Marble, Inc.
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Complaint Details
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Initial Complaint
08/30/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I contracted with Mr. Leonar Castillo with Castillo Tile & Marble to install a driveway for me and I went to his house and looked at his driveway which was a display of his concrete work and it was a nice driveway and I said to him this is what I want my new driveway to look like and he assured that he would be on the job to see that it was done right but when they poured the 97 yards of concrete he had a large crew doing the work and he wasn't on the job to see if it was being done right and within a about 3 weeks It was chalky and cracking all over the driveway and I notified Mr. Castillo and he came took pictures and would check into it, well now it's over 3 months and he will not agree to make it right he wants to blame the concrete company but I got in touch with one of the owners name Rob of Sothern Ready Mix and they looked the order up on the date poured May7and it was logged in at 3000psi strong he said they added too much water at the site and weakened the strength
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.