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Find a Location

Georgia Community Management, Inc. has 1 locations, listed below.

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    Business ProfileforGeorgia Community Management, Inc.

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/4/2012

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Georgia Community Management is a HOA management company. They recognize the needs of every community association is unique so they offer a variety of plans including financial services, covenant compliance, full service management, developer services, and self-managed HOA services.

    Products & Services

    Georgia Community Management, Inc.  Our extensive suite of services is designed to fit your community’s unique and specific needs. Whether you require basic financial oversight, full-service management or are a developer building a new community, we partner with you to build a comprehensive service plan that works for your community.

    Business Details

    Location of This Business
    2120 Highway 81, Loganville, GA 30052
    BBB File Opened:
    1/18/2012
    Years in Business:
    18
    Business Started:
    2/1/2006
    Business Incorporated:
    2/1/2006
    Accredited Since:
    5/4/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Hours of Operation

    Primary

    M:
    By Appt. Only
    T:
    By Appt. Only
    W:
    By Appt. Only
    Th:
    By Appt. Only
    F:
    By Appt. Only
    Sa:
    By Appt. Only
    Su:
    By Appt. Only
    Business Management
    • Ms. Tara Wilkes, President/CEO
    Contact Information

    Principal

    • Ms. Tara Wilkes, President/CEO

    Customer Contact

    • Ms. Tara Wilkes, President/CEO
    Additional Contact Information

    Fax Numbers

    • (678) 475-7715
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/07/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Our issues with this company began in 2019 when we made arrangements to pay HOA fees to this company. They were selected to manage our neighborhood and have nothing but padded their pockets. The arrangement request to pay more than allowed in a shorter amount of time sent in 2021 went ignored and instead of replying, they simply sent our account to collections by filing in Gwinnett county due to laws that protect HOA management companies in the state. We receive zero assistance from this company in our neighborhood and went months without receiving our mail because they refused to ensure a clear and safe space for the mail carrier to make deliveries. My neighbor has had a pile of dirt sitting on their property since summer 2023 and nothing has been done. These people are essentially robbing us of money while they lazily sit by and do nothing they were contracted to do but will hastily expect to be paid HOA fees. We began making payments to ********************************* as ordered by the court. The firm began to say they were not receiving checks sent by us in October 2023 and would not allow electronic payments to be made. I received sales letters from attorneys in January 2024 stating a request to garnish wages was filed on 1/9/24. I called ********************************* and asked when this was done and why as we had not received notice. A representative named ******* confirmed on 1/22/24 that there was no request in place and a payment of $758.08 was required to stop any process of collections from going forward. The check was sent 1/24/24 and to date has not been cashed. 2/3/24, I logged into my bank account to see a legal hold for $833. They confirmed it was submitted by this management company and the firm I spoke to. On the same day, I sent an email requesting documentation, payments made and the current balance to remit payment in full and be done with these incompetent companies. To date, I have not heard back from either company.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Yamil L

    1 star

    07/11/2023

    This is by far the worst HOA company I have seen, witnessed, or had the unfortunate experience of being involved with. Standards are not enforced, whether by the homeowners or the company itself to upkeep the neighborhood. Residents pay $600 annually (higher than many others in the surrounding area), and see absolutely nothing come from it. A single pool (which was closed for some time by the ***************** for sanitation issues), and that's it. No parks, trails, or any other amenities to be offered. *** would issue letters about lawns being left uncut or not treated for weeds, yet the grass managed by them looked just as unkempt. Communication is nonexistent unless you owe them money. Yet, when I inquired about my final dues to ensure I wouldn't overpay them, I received no response. I would go as far as have an investigation into their management of finances because I can't fathom how there is no improvement in the neighborhood, but ultimately it is not my issue any longer as I have happily sold my home and moved out of state.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

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