5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Annie C
1 star06/12/2024
These breeders are a puppy mill. My dog is 2-1/2 (we bought him after my husband passed away and it was a poor choice on my part, I should have stuck with my gut.) They are rude, unhelpful, lie, and breed dogs with many health issues. I suggest you go elsewhere. They only care about money. Pray for your puppies if you got them from here.
Cavaliers By Crumley Response
06/14/2024
We do not breed any dog that has health issues. We are very health oriented and only breed our dogs after the appropriate health clearances have been completed by the vet and specialists. We always stand behind our puppies and clients so please feel free to reach out privately to us and we are happy to help. We are very transparent and do not lie. We did look and see if you had reached out to us and we do not have any correspondence from you since 2022 and there was no response back from our email.Review from Lisa D
5 stars05/03/2024
We had no problems with anyone there. They were very accommodating. Although we opted out for the moment we wouldnt hesitate to contact them again for potential trade.Review from Melissa S
1 star03/26/2024
This is definitely a puppy mill that looks pretty on the outside. We purchased three cavaliers. All three died at 5,6, and 7 years old. Two from SM and one from heart failure. The vet (**************************) was extremely hesitant to diagnosis them with SM. After getting a second opinion at ***, they said it was obvious based on the symptoms that two of our boys had SM. Something is up with the vet, Im just not sure what. I do not recommend this breeder.Cavaliers By Crumley Response
03/27/2024
Oh goodness. I am so sorry you have lost your precious babies. We did look back and see if we had had any correspondence from you in the past several years and we have not. We never breed any dogs that have heart issues (our dogs are seen yearly by a cardiologist and a vet) nor any dogs that are symptomatic of SM. We do keep very detailed records of our lineages and any health issues that arise in those lines so we would love to take a look at your vet records so we can keep them on file in case there is ever a common denominator. We truly wish that every dog would never have any health issues but we also know that they are live animals and we are not able to control everything.Review from Anne F
1 star01/03/2023
This is a puppy mill without regard for producing ***************. They push pet medical insurance like crazy "don't leave the parking lot without signing up" and guaranteeing puppies free of genetic issues and that the dog is healthy. Our poor dog has so many issues, the vet bills and surgeries are horrific even with a medical pet insurance. It is shameful that their vet ************** , DVM is signing off on the dogs bill of health.Cavaliers By Crumley Response
03/27/2024
That is simply not the case. Our top priority is the health and wellbeing of our puppies. We provide a 30 day trail period of pet insurance to all of our clients as life is not tidy and accidents can happen, like puppies falling off the back of a couch and breaking a leg. The insurance is to help the client in the event something like that happens. We have not had any correspondence from you regarding any health issues in several years so please feel free to send us an email with your vet records so we can take a look and see if anything falls under our health guarantee. We stand behind our dogs and we are always here to help our clients.Review from Christie D.
1 star11/30/2022
I wish I could give zero stars. I got our first family dog from this breeder. He died today, not even living to see his 3rd birthday. His last days were spent in pain at the *************************************. The neurologist there said that cavaliers are one of their top two breeds seen in the facility, facing numerous health issues. My dog had a heart murmur and a neurological issue that are both common to the breed. I didnt know and I will beat myself up forever for not researching properly. Please, please do your research! Obviously, these breeders are only all about the all mighty dollar and are mass producing these beautiful creatures, only to spend a lifetime with health issues. ****** has banned their breeding! I dont know how anybody breeding these babies sleep at night.
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