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ComplaintsforUnique Environmental Landscapes
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Complaint Details
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Initial Complaint
05/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
** Unique Environmental Landscapes **Date of Incident:** May 3 **Details of Complaint:**BLUF: I addressed this matter with the site lead. To avoid compliance, he went back to his office and accused me of harassment. The issue is ongoing with UNIQUE, the sprinklers are irreparable and require replacement. & they must align to a schedule!I am filing this complaint against Unique Environmental Landscapes due to their failure to adhere to any schedule, maintain their equipment, and manage their service in a way that considers my health. This has severely impacted my living conditions and mental well-being. This is a third request for reasonable accommodation. 1. **Erratic Schedule and Triggering Environment:** - On May 3, the landscaping crew arrived and operated at several unpredictable times throughout the day (arriving at 7:48 AM, and subsequently at 9:30 AM and 10:30 AM), with 3 to 4 blowers being used simultaneously. This inconsistency and the intense noise level have significantly disrupted my day and exacerbated my PTSD symptoms.2. **Malfunctioning Sprinkler System:** - The front and rear sprinkler systems have been left in disrepair, leading to overflows that have caused water damage to the property. This issue has been ongoing and has compiles dirt on the asphalt. Additionally due to the potential for repairs its a wasteful use of water.3. **Improper Lawn Maintenance:** - The landscaping team has cut the lawn excessively short, causing it to burn and deteriorate. This mismanagement not only affects the appearance of my home but also reduces my enjoyment and use of the outdoor spaces. They have left gauges in our lawn.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.