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Find a Location

Peace at Mind Body and Beauty has 1 locations, listed below.

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    Business ProfileforPeace at Mind Body and Beauty

    Beauty

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Marietta, GA 30062
    BBB File Opened:
    2/21/2023
    Business Management
    • Customer Service, Manager
    Contact Information

    Principal

    • Customer Service, Manager

    Customer Contact

    • Customer Service, Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I was a loyal customer to ******************** had an appointment with her on Thursday and she changed it to Friday which I didn't have any issue with it and then she changed it from 1 o'clock to ***** pm. And I was fine with that. I paid her $500 because she ask the Full amount before you get service. she canceled my appointment and now she's not responding my money. I've been texting her calling her she doesn't answer my calls, but she text back. Now she blocked me . If you cancel my appointment you should refund me the money right away not wait till Monday or Tuesday or Wednesday. She just plain lied to me. I have proof messages and Apple Pay I sent her. . Im attaching all my messages and my payments. this is very unprofessional. And she knew I was traveling on Monday. I found someone else to do my service I canceled with them twice because she was giving me the runaround. And did not refund me. and now I lost the $50 deposit and didn't get any service from the other business. You know exactly what you did and I have all the proof. Sorry your family issues has nothing to do with my refund. and it's not my business if you don't have money to transfer your business account like you told me. I been her client for 2 years now she lost me and I'm sure many more. next time don't take the full payment before the service thats Illegal Practices Under Consumer Protection Laws. a deposit like everyone else. Like I told you l have businesses too and I know how it works. You can say whatever you want if you respond to this review. You know exactly what you did I'm still waiting for my refund. It's funny because when you canceled my appointment you thought I won't ask for my refund you were assuming that I just let you take my hard earned money and don't get the service. I told you l'm going overseas for couple months why I pay you if you didn't give me what I paid for. Im requesting a refund asap

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Terri H

    1 star

    08/02/2024

    Beware..I had 2 appointments scheduled with Peace at *********************************** owner *********************************** in April 2024. My appointments were paid in full as she required. She cancelled both appointments.She Promised to give me a refund. $975 was paid on my credit card, which I disputed and got back. An additional $475 was paid on Cash App. Tried to get it back thru cash app. No refund has been issued. Only excuses, that her cash app was frozen, she said mailed me a check, which I have never received it. I have been scammed $475.I am not the only person that she has done this too.

    Local BBB

    BBB Atlanta & NE Georgia

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