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Find a Location

Aventis Systems, Inc. has 1 locations, listed below.

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    Business ProfileforAventis Systems, Inc.

    Computer Parts
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/25/2013

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Aventis Systems offers custom IT solutions to build and operate complete physical and virtual infrastructures. Our comprehensive solutions include high-quality new and refurbished hardware, system and application software, as well as a wide array of in-depth managed services.

    Products & Services

    Aventis Systems provides infrastructure consultation, cloud hosting and migration, virtualization deployment, security consultation, data and disaster recovery, hardware relocation, equipment buyback and more.

    Business Details

    Location of This Business
    189 Cobb Pkwy N Ste B7, Marietta, GA 30062-3514
    BBB File Opened:
    10/7/2008
    Years in Business:
    16
    Business Started:
    11/26/2007
    Business Incorporated:
    11/26/2007
    Accredited Since:
    1/25/2013
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 8:00 PM
    T:
    8:00 AM - 8:00 PM
    W:
    8:00 AM - 8:00 PM
    Th:
    8:00 AM - 8:00 PM
    F:
    8:00 AM - 8:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Rahul Saraswat, Vice President
    • Mr. Kevin Campbell, Account Manager
    • Ms. Samantha Benson, Marketing Coordinator
    • Ms. Liesa Grassi, Accountant
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    We in good faith thought we were buying a new and fully SUPPORT Synology NAS and we were shipped UNSUPPORT non-NAS rated hard drives in a $2000.00 system! We confirmed with both Synology and Seagate that the "Barracuda" hard drives they sent us were NOT on the Synology supported hardware list and therefore we are entitled to NO SYNOLOGY SUPPORT! We also confirmed that Seagate does NOT LIST and or recommend that their Barracuda drives be used in a NAS environment. If they had simply listed what they were shipping us we would NEVER had made this purchase and we informed Amazon of this deceptive advertising! To ship UNSUPPORTED drives which were NEVER designed for NAS use and then to refuse a full refund in both unacceptable and a very poor business decision.We have never had submit a complaint on BBB and will continue to list what has happned to us in hope to protect others from this company.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mark K

    1 star

    03/18/2023

    Crooks!Let me start by saying that in my 20 years in the IT industry, I have never given a poor review until now.I ordered two **** T340s from Aventis. I had to pay up front and waited over a month. After approximately a month, I was delivered two T430s. This is an older **** that cannot run newer versions of VMware. They were aware of what I was to use this for.Besides making me wait a month then sending me the wrong servers, neither was in working order. One server had broken SATA connectors and the 2nd one would not boot. It looked to be motherboard issue, but I cannot be sure.They did not respond to my emails regarding the wrong servers. However, they did, at first, respond to my claims that they were damaged and supplied me with an RMA. I told the girl in the office that these were the wrong servers and that I would like to take the T340s. Of course, they did not have T340s. At that point I asked for my money back. She told me someone would contact me within two business days.From there, all contact with me ended. They would not respond to emails or phone calls. I had to dispute the charges with the credit card company which took an additional 60 days. Stay clear from these people.

    Aventis Systems, Inc. Response

    03/21/2023

    Good afternoon,We do apologize that your experience was not satisfactory and have forwarded your feedback to our management team. We have checked on the refund status, and unfortunately, due to the chargeback, we are unable to process it. Please reach out to us at ***************************** with any further questions. Thank you.

    Local BBB

    BBB Atlanta & NE Georgia

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