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          Midsouth Security Sys has 2 locations, listed below.

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            • Midsouth Security Sys

              1732 Sands Pl SE Marietta, GA 30067

            • Midsouth Security Sys

              1732 Sands Pl SE Marietta, GA 30067-9214

            Business ProfileMidsouth Security Sys

            Electric Supplies
            Multi Location Business

            Contact Information

            1732 Sands Pl SE

            Marietta, GA 30067

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            Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            B-

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            Business Details

            This is a multi-location business.

            Find a Location

            Midsouth Security Sys has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Midsouth Security Sys

                1732 Sands Pl SE Marietta, GA 30067

              • Midsouth Security Sys

                1732 Sands Pl SE Marietta, GA 30067-9214

              Location of This Business
              1732 Sands Pl SE, Marietta, GA 30067
              Email this Business
              BBB File Opened:
              6/21/2007
              Alternate Business Name
              • Midsouth Security Systems Inc
              • Mid South Security
              Business Management
              • Frank Basile, Owner
              Contact Information

              Principal

              • Frank Basile, Owner

              Customer Contact

              • Frank Basile, Owner
              Additional Contact Information

              Fax Numbers

              • (770) 955-7858
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

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              Customer Complaints

              1 Customer Complaints

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              Most Recent Customer Complaint

              01/06/2023

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              We have had Mid South for 20+ years and have paid annually for monitoring. Saturday afternoon 12/31/22 the fire alarm went off, however not loud enough to wake anyone, is was a very low volume high pitch noise coming only from the panels. We called 911, the fire department came out and advised that our security had not notified them of the fire, the security company also did not call us. When I contacted Mid South they told us they did not know about the alarm because they had not received a signal from us since 2018. Mid South has been billing us annually every year, never advised us they were not receiving a signal - they have been charging us for services that were not rendered or provided. Additionally we have been paying for a POTs phone line at considerable expense specifically for the alarm. Our lives and property were at risk, and they took our money without providing services. At a minimum, a very minimum they should be refunding our monitoring fees for the last five years, because we were not being monitored. They are refusing to refund even though no services were provided.

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