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Find a Location

Findlay Roofing has 1 locations, listed below.

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    Business ProfileforFindlay Roofing

    Gutters
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.38/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/1999

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ROOFING SOLUTIONS FOR YOUR HOME AND BUSINESS - 24 HOUR SERVICE
     

    Products & Services

    Roof Replacement, Roof Repair, Gutter Installation, Window Installation, Attic Insulation, Commercial Roofing

    Business Details

    Location of This Business
    4181 Jvl Industrial Park Dr, Marietta, GA 30066
    BBB File Opened:
    2/9/1999
    Years in Business:
    25
    Business Started:
    4/19/1999
    Business Incorporated:
    4/19/1999
    Accredited Since:
    2/9/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Roof Roof
    Hours of Operation

    Primary

    M:
    12:00 AM - 11:59 PM
    T:
    12:00 AM - 11:59 PM
    W:
    12:00 AM - 11:59 PM
    Th:
    12:00 AM - 11:59 PM
    F:
    12:00 AM - 11:59 PM
    Sa:
    12:00 AM - 11:59 PM
    Su:
    12:00 AM - 11:59 PM
    Business Management
    • Mr. Adam Buczek, General Manager
    Contact Information

    Principal

    • Mr. Adam Buczek, General Manager

    Customer Contact

    • Mr. Adam Buczek, General Manager
    Additional Contact Information

    Fax Numbers

    • (770) 928-6262
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/19/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Two problems the first was November 23rd when the roofers came an hour and a half early before 7:00 a.m. and started working without informing me. They had parked their dumpster directly in front of the only exit from my house and property and I stepped on ***** nail that kept injuring my heel which still hurts till today. This wouldn't have happened if they had informed me that they were starting to work early or had any communication with me that day. Also it wouldn't have happened if they hadn't blocked my entire front entrance with their large dumpster. We have video of the incident. They compensated me $750 for the ***** nail into my heel. 3 weeks later when I came back from out of state to view for the first time the work they had done, I found nails and roofing materials all around my house. I contacted them back and told them that wanted the nails and all their roofing materials removed. They did not remove them all. After this I got two more nails in my tires which caused damage to the side walls therefore I had to have the two front tires replaced. It caused me to miss an appointment and spend all day at a tire repair shop waiting for them to work me in. All I'm asking for is the direct cost of the two tires which is $583. I attempted to work with them and do not have any resolution yet even though I've sent them pictures. Even recently I have found another nail in my driveway. It would be different if this had occurred while they were on the work site and not after we had even had them come back a second time instructing them to clean up their nails and mess.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Abdy A

    1 star

    04/29/2024

    Findlay Roofing Complaint Cracked and burned structural support pillars by the lightning strike were left as found and covered with new shingles! Evidence photos provided. Please read this before you Ever think about trusting Findlay Roofing to your home roof repairs!!!!!I had storm damage to my roof on Jan 12th, 2023. My home insurance determined the whole roof to be replaced. I contacted several Cos and decided Findlay Roofing though they had enough negative reviews. (I learned to never ignore negative reviews). This was the first time I had storm damage causing full roof replacement since purchase date of 3/2003. A new roof was installed. I paid 60% upfront and was on payment plan for the remainder. Nearly a year later, I needed Xfinity Fiber optic line $ home security installed resulting in the technician going into the roof to disconnect all previous wiring. He discovered two cracked structural roof foundation pillars and asked if I had any recent roof work done. He added that he saw structural pillars that looked cracked and wet. I went in there to double check, and I was in shock. The cracked and burned wood from the lightning strike was not replaced at all but literally left as found and covered with new shingles. The rest is history. I informed them and I suspended the 10% remaining balance. I informed them and sent emails attaching the photos back in Sept 29/2023. I missed one appointment. They stood me up on the next appointment but came while I was out of the country. No resolution yet and no sense of urgency. You can guess my next move. Please dont end up like me. I am partially to blame for trusting them wholeheartedly and not double checking their work through third party inspector which is a must, they outsource their work with no quality inspectors. They in there for the money and have no passion for the job. Beware!*******, ** resident.

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