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ComplaintsforBrock Built
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Summer 2021-2022 Home builder stated and agreed to repairs of water heater and water spickets on back of home that they built in Spring 2019. They sent repair team out to do part one of the repairs. I was informed that the materials used to build the home were inadequate and would result in additional issues down the line. The were able to start the repair by cutting out a portion of the wall and doing the water line repair. They stated another sub contractor would be responsible for coming to repair the wall they cut out and paint the wall back to the way it was before they came out. To date they have not returned to complete the patch work and have not come back to paint the wall they damaged.I am interested in an inspector to review the work that was approved on this home when it was built in 2019.Initial Complaint
04/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Our home at ***************************************************** was recently painted. The painters mentioned that our roof had some "issues."We called *************************** out to take a look. Apparently, the house, which is 8 years old, has sections of shingle missing, and installation issues. We may have water damage, but are not sure yet. The roofer, ***********************, gave of 3 estimates. $1500 to do the bare minimum, $6800 for the front part of the roof, or $7500 for the entire replacement. It could be more if there are damaged timbers underneath.I reached out to Brock Built, and asked about some compensation for replacement cost, and they said it was not under warranty. This is not a warranty issue. This is faulty building. I've attached pics and the 3 estimates.
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Contact Information
1110 Northchase Pkwy SE Ste 150
Marietta, GA 30067-6410
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.