ComplaintsforHomestay Suites
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Complaint Details
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Initial Complaint
04/09/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am currently staying at the Homestay in *************, **********. I went out to get something to eat and I as I was about to walk back in the employee (****) came out to ask me am I guest. I responded yes and he then asked whats my room number. I told him 301 he continue to harass me saying why am I entering the building on this side. He tried to get me to come with him until the other employee was in her car and confirmed that I was a guest. I dont appreciate being harassed while Im trying to rest on a business trip. I am a truck driver and I needed my rest before going to do another load. **** was racist and harassing. I am very uncomfortable staying here and will not patronize your business again. I answered his questions and that should have been the end of the conversation. Another employee shouldnt have had to tell him to stop that I was a guest. You dont treat/ discriminate against guests like that no matter color or how theyre dressed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.