![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforLorenza Jewelry LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
09/14/2022 His Worker ********************* ********* Stole My 2 & 1/2 14K ****** Gold *********** Gold Chain!! It Is On Video!! I Seen The *********** That He Stole The Both Pieces. Total Value Of These 2Pcs $605.00 When Purchased 7-8 Yrs. Ago!!Business response
12/06/2022
A Police report was made at the time customer acused our employee of stealing their piece of jewelry, after that a court date was set and judge ruled in favor of defendant. We watched the videos and there was no signs that customer ever bought that Indian head pendant in. *************** we advise You to check with You son if He ever got You jewelry. The other day He called Your husband while in our store demanding money as if You Husband worked for Him or something. So stop causing people and check between Your family first. Regards, ************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.