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ComplaintsforLeos Landscape Svc
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Complaint Details
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Initial Complaint
09/14/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I hired Leo's Landscape to install a retaining wall on my property. After install, I had a lot of seepage of dirt from the retaining wall whenever it rained, and also flooding around the area of my retaining wall. I contacted Leo's Landscaping and they were very hesitant on fixing the problem. I asked them if they installed any drainage and they said they did gravel drainage on the first row of brick. After speaking with another landscaper, it was discovered that the excessing flooding was caused by no drainage being installed behind the retaining wall. The wall is also shifting due to the amount of water and no drainage installation. I contacted Robert again at Leo's Landscaping and he started giving me all kinds of excuses. I asked him is it not a standard practice to include drainage especially the height of the retaining wall and he came up with more excuses. I paid this company $13000 to install a retaining wall and he did not do a proper installation of the wall.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.