ComplaintsforGeeks Squads
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
01/04/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I never subscribed to ******************* They billed my **** of America credit card for $345.76 on file with PayPal without my authorization. I called the number enclosed and they were very suspicious because they wanted me to login into my bank and they will use a ghost web client software while I am logged in my bank on my computer to see my desktop to refund the $345.76 back to my bank. I reported them to Paypal This is fraud and I never gave them access to my bank credit card on file with Paypal Subject: WE HAVE PROCESS YOUR ORDER TODAY BANK YOU || GDFFDGF65546 PRODUCT INFO COST: $345.76 BILL: GDFFDGF65546 purchase method: PayPal end: 1 year package name: geek squad protection if you have any query or you WOULD like to cancel this subscription,please contact our customer service +1 ***** - ***** - ************ for purchasing ****- account manager billing regards GEEK SQUAD teamInitial Complaint
11/18/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
11/15/2022 GeekSquad Case #GDF-883773 ************ I was informed via email GeekSquad was charging my debit card ****** yearly for services I did not authorize. I ask Geeksquad to provide me the credit or debit card information used. The company refused and hung up the phone. My debit card information was stolen offline. Geeksquad number ************.Thank you ****************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.