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ComplaintsforNon-Surgical Orthopaedics, P.C.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/22/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have repeatedly requested a billing statement (including balance), including detailed receipts for each visit listing the * codes, showing info about the Botox being injected, and the cpt code for the condition treated. I have been told their billing has now been outsourced and I had to call this #************. I have been calling repeatedly and only get an a message stating no one is available to take your call, please leave a message. I have involved my insurance carrier, BC/BS OF GA ANTHEM, they are getting the same message and are not receiving return calls either. The practice cannot or will not provide me with the name of the billing service, just I have to call this number they gave me. Not only have my record request been ignored, they owe me money, as my account was overpaid. HELP ME PLEASE!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.