Business ProfileforNW GA Orthopaedic Surgery Center, LLC

I had surgery at NW GA Orthopaedic Surgery Center on 08/30/2022. On 9/22/22 I was billed $106.60, which I paid in full by phone with a customer service rep on 10/03/22. I received payment confirmation #*******, and my bank account was debited $106.60.On 11/04/22, I received a duplicate bill for $106.60. I called the ** Surgery Center and spoke w/ ****, CSR. He stated my account has a zero balance and that bill was sent in error. **** said he would make sure no further statements were sent On 12/12/22, I received yet another bill for $106.60. I called the ** Surgery Center again and spoke w/ ****, CSR. She confirmed their records show that I have a zero balance. **** said she would have a supervisor stop these duplicate bills from being sent to me.On 01/03/2023 I received a letter from the ** Surgery Center stating in part: "we are trying to determine if your unpaid account balance and your financial situation would qualify for our financial assistance program..." The letter was signed by ******* (no last name provided). Her title was given as *************** Specialist.I immediately called the ** Surgery Center and spoke with *******, ************. She claimed that the $106.60 was "written off". I told her there was nothing to "write off" since I paid that amount in full on 10/03/22. ******* would not provide her last name or her email address; however, she did state she would send me a letter confirming that I paid the bill and my account balance is zero.To date, I have not received any letter. In fact, when I had surgery again at the ** Georgia Orthopaedic Surgery Center on 01/24/2023, I received a bill for the new charges. This bill showed a "debt recovery" on 01/05/23 in the amount of $106.60.My complaint is this: the ** Georgia Orthopaedic Surgery Center is misrepresenting the fact that I paid my bill of $106.60 timely and in full on 10/03/22. Their records are false and misleading. I demand that they acknowledge I paid the $106.60 and that their records reflect this fact. There was absolutely no "debt recovery" and nothing to "write off".My account number w/ ** ******************************************* is: *****.