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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/23/2023
- Complaint Type:
- Product Issues
- Status:
- Resolved
Use my card for service that wasnt fully provided. Home plumbing remain clogged.Business response
10/27/2023
We truly apologize for the delayed response. We have had a change in personnel. I will attempt to contact the customer today to see how we can resolve the issue.
Customer response
10/27/2023
Complaint: 20515042
I am rejecting this response because:
Sincerely,
*************************Business response
10/27/2023
******, It was a pleasure talking to you today. Thank you so much for your patience and understanding in our slow response as we transition personnel. I left a VM to confirm that our discussed resolution has been approved and is in process. If you have any further concerns, please do not hesitate to reach out to us.Customer response
10/27/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Very professional and pleasant to work with.
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Contact Information
812 Pickens Industrial Dr
Marietta, GA 30062-3103
Business hours
Today,7:00 AM - 5:00 PM
MMonday | 7:00 AM - 5:00 PM |
---|---|
TTuesday | 7:00 AM - 5:00 PM |
WWednesday | 7:00 AM - 5:00 PM |
ThThursday | 7:00 AM - 5:00 PM |
FFriday | 7:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.