ComplaintsforSharper Image Management Consultants, Inc.
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Complaint Details
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Initial Complaint
01/21/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I have been attempting to order item #****** a cordless window vacuum for over a month but ****** Image cannot process three different cards. The cards keep declining. My banks say the cards are active and acceptable. I have used these cards on a regular basis with no issues. I have spoken to several customer service associates and supervisors of Sharper Image with no resolution and to no avail.Business response
03/01/2023
Good afternoon,
We just received a certified letter In reference to Case #********: ***************************, requiring a reply. No previous requests had been received and seems that the case has been addressed to the wrong company.
We are Sharper Image Management Consultants, *** and only do Property Management, do not sell anything. I believe the company you are trying to contact is The Sharper Image Catalog, that sells vacuums and other similar items, as described in the complaint.
Please review and correct.
Thank you.
*****************
Accounting Department
Sharper Image Management
************
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Contact Information
570 Little Rd SE
Marietta, GA 30067-7169
Business hours
Today,Closed
MMonday | 9:00 AM - 4:00 PM |
---|---|
TTuesday | 9:00 AM - 4:00 PM |
WWednesday | 9:00 AM - 4:00 PM |
ThThursday | 9:00 AM - 4:00 PM |
FFriday | 9:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.