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Find a Location

Patiowell has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Patiowell

      1148 Franklin Rd SE, Suite J Marietta, GA 30067

    Business ProfileforPatiowell

    Shed Builder

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1148 Franklin Rd SE, Suite J, Marietta, GA 30067
    BBB File Opened:
    8/10/2023
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We purchased a 10 x 12 shed in February 2024. We recently unpacked everything on June 22, 2024 to start putting it together. The problem started with the main track. It was not bent/cut right and is defective. We have reached out to the company through the chat on their website and through email With no response on how to resolve our problem. The shed is useless without the track and we can't put it together until we get the new piece to replace the defective one part BS1L. We have also tried to call several phone numbers listed to no avail. One phone number goes to a voicemail that is not set up and the other ones just ring with no answer. We paid for a product and we just want them to make it right. I have also sent them pictures and a video of the defective part and how it doesn't fit together with the rest of the track.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul D

    1 star

    07/29/2024

    I ordered a Patiowell shed. A 10X8 shed with a 60" door opening. Everything arrived perfectly except the door supplied was only 44", too small for my lawnmower to fit through. I have tried to contact them every way possible with no luck. Once I got on a chat message and they told me to return it and then reorder. This is impossible as 3 of us spent 2 days assembling the shed including cutting some holes for water pipes and electrical conduit. I have been asking them to just send me the correct size door and I can return the smaller door. The shed can any of the standard sizes they offer. I love the shed. Very well made and sturdy. Unfortunately the door is in the bottom of the box and there is no way to know it is the incorrect door until the building was completely erected. If they supply me with the correct size door, I will revise my review to 5 star.

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