ComplaintsforMavis Tires and Brakes
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Complaint Details
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Initial Complaint
01/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my car to get the catalytic converter and my brakes fix because my car was driving rough and my check engine light came on. I took my car to Mavis tire and brakes because the other location near my home had done a great job and with me being a single mother they have a payment program where I can get everything done and make payments. I took it on 1/19/22 I told the young lady that all I wanted to be done was those 2 things and she still pushed for me to get my 2 front tires replaced because they were balled. I should have said no but I didn't she had assured me that the tires they were putting on were going to make my car safe for me and my child. On the 19th after 8 hours I went to pick up my car and it was not ready. They said that they had to order the converter but that the brakes and tires were done. My car violently shook all the way to pick up my child then home. I took it back on 1/20/22 to manager said that he will take care of the tires and put the converter on. I dropped off my car and walked to work after 8 hours again I got my car back still violently shook. Took it back on 1/21/22 walked to work and got it back around lunchtime it seemed okay so I took it home. Now it is 1/22/22 the car not only still shakes but now it's riding rough. FYI my car never shook when I had my old tires on my car. The cost of this repair was ******** invoice number ********.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.