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Complaint Details
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Initial Complaint
03/02/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I paid Atlas Tree services to make repairs on a patio that they built in 2018 when the company operated under a different name. I was told that since the company changed I would have to pay for the repairs and I agreed. In august on 2021, I paid $500 to have the patio repaired because the stones were sinking into the foundation. I contacted them in January of 2022 and when they got back to me, I was told that they would not fix the repairs because it was an issue from the previous company. Even if another company installed the patio, I paid $500 to Atlas Tree Services to repair the patio and the repairs did not fix the issue.Business response
03/04/2022
Dear ************,
Re: BBB Complain ID: ************** RepairPlease see attached our response related to this Complaint.
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Contact Information
1675 Old 41 Hwy NW
Marietta, GA 30060-1091
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.