ComplaintsforMitio, Inc.
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Complaint Details
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Initial Complaint
02/10/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Mitio continued to require money even after the initial costs. All costs associated with the classes were not explained up front. When I asked for a refund (out of suspicion that this behavior would continue) they refused. The full class cost is $1500 plus other fees and a $200 exam that was not mentioned. I would like a refund.Business response
04/07/2022
****************** enrolled with the 50% discount. Where she paid a $390 deposit and was required to pay the balance of $1500 in two weeks. The actual cost of the diploma is $3600 as each of our 40 HR courses is $850 as stated on our website. Our Refund Policy also posted on our website clearly states that once the course has been accessed students are not entitled to a full refund. ****************** accessed fully two of our courses. Supporting documents attached.
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Contact Information
289 Jonesboro Rd STE 416
McDonough, GA 30253-3725
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.