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          Holcomb Distributors, Inc. has 1 locations, listed below.

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            Business ProfileHolcomb Distributors, Inc.

            Floor Installation

            Contact Information

            1660 Highway 155 S

            Mcdonough, GA 30253-7507

            Visit Website
            Email this Business
            (770) 474-9270

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 28

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            1660 Highway 155 S, Mcdonough, GA 30253-7507
            Email this Business
            BBB File Opened:
            12/15/2000
            Years in Business:
            28
            Business Started:
            1/1/1996
            Type of Entity:
            Corporation
            Alternate Business Name
            • Georgia Flooring Outlet
            • Sierra Flooring
            • Holcomb Carpet
            Business Management
            • Mr. Frank Holcomb, President
            Contact Information

            Principal

            • Mr. Frank Holcomb, President

            Customer Contact

            • Mr. Frank Holcomb, President
            Additional Contact Information

            Fax Numbers

            • (770) 474-9385
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/07/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We selected flooring with ******* after a family friend suggested that we use this company. We set a date and were not informed the day off if the company came by the house or not. I had to call a day after since the house is empty with a lock box and it is a very far drive away from our current home. We did not receive any communication whatsoever. I addressed issues with the doors / floors and have reached out to the company several times but they refuse to fix it. It did not look like this at my friends house and gaps should not be at my house. IF they company saw that there were gaps or issues with the new flooring this should have been adrresed at day of installment so we would have canceled and hired someone else who could do the job with a good looking outcome. The gaps are an eye sore and this was not mentioned that it would look like this. The company either needs to finish the flooring or send someone and pay for the repairs. WE cannot move in when the floor is not finished are are now having to pay rent for our current home while having to argue with this company to finish the floors they agreed to do in our home. No manager contacted me or store owner to fix this. It is not acceptable
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Amber B

            01/19/2023

            If I could give a zero review I would. They installed the carpet in my newly built home in 2016. The carpet was delaminating 30 days after move in. They installed it on top of construction debris. I had nails under sticking from carpet on my stairs on move in day step on which I injured by foot. Then lets not forget the debris I have been vacuuming up for years. I called immediately after move in to report the issue to the builder and the carpet installer Ga Flooring Outlet both saying the would look into it to resolve. They keep advising they were coming out to home never came. Christmas 2016 still no resolution or stop by. Been calling Ga Flooring and *********************** since 9/2016-1/2023 still trying to get warranty info on carpet so I claim could have been filed due to they clearly knew the carpet was defective since it was improperly installed, Cut too short for tucking so ripples in areas, also they have chucks of carpet missing due to most likely cutting with a dull blade so I can actually see my concrete flooring and wood flooring underneath due to a ***** of carpet is missing. Carpet fibers been receding in carpet since move in day. My carpet is literally receded so far back its past the nail tacks they lay to place the carpet on about 3 inches back so you see pure concrete slab. I had to put a carpet runner over area so people would not injure themselves.Oh the kicker my kid is special needs with asthma and allergies so just imagine moving into your brand new house only to find carpet has this debris coming from it as you vacuum triggering your child's asthma. The backing of the carpet literally has deuterated since day one. I have not gotten one resolution from ***********************, Ga Flooring aka ********************** Distributions, June **********************, Franklin ********************** since I been reaching out via email, phone, even **************** cellphone and they will not address or respond anymore. So yes the review prior left are correct if you have an issue no contact made. There is no integrity.

            Local BBB

            BBB Atlanta & NE Georgia

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