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ComplaintsforCollector's Armoury, Ltd.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/09/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Made a purchase from this website on feb 2nd. When ordering said it would be shipped next day and delivered by friday. Well monday rolls around 3 days after order.. and i get an email stating i have to call to verify my order (weird for a business to do this as you ALLREADY have my money) He proceeds to tall me he wont ship it for another 2 weeks.. I specifically needed it by saturday which they said would be no problem.. I requested he just cancalled my order which he said he would we are now approaching friday and no refund on my order.. We was aggressive and yelling on the phone using profanity.. No customer deserves that kid of treatment.. Nor do they deserve to not get their refund in a timely matter!! I have since orderd from this business competitor and they have allready got me my order in the time frame the i was supposed to receive a refund from this business.. *************** is the person in question that was so hot headed on the phone!!!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.