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          A La Couture, LLC has 1 locations, listed below.

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            Business ProfileA La Couture, LLC

            Jewelry Stores

            Contact Information

            909 Hindman Pl

            McDonough, GA 30253-8779

            Visit Website
            Email this Business
            (678) 431-7080

            Customer Reviews

            2.33/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            909 Hindman Pl, McDonough, GA 30253-8779
            Email this Business
            BBB File Opened:
            12/5/2018
            Years in Business:
            14
            Business Started:
            1/1/2010
            Business Started Locally:
            1/1/2010
            Business Incorporated:
            7/12/2012
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Á La Couture
            Business Management
            • Mrs. Ruma M., Owner
            Contact Information

            Principal

            • Mrs. Ruma M., Owner

            Customer Contact

            • Mrs. Ruma M., Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and selling jewelry

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            The merchant shipped me damaged goods. I provided them with photos they acknowledged that it was damaged although they claimed it happened in transit. This simply was not possible, otherwise I'd have seen the missing stones in the packaging.Regardless, I was only days away from my event so they could not send me a replacement in time. Their solution was to ship me stones - that did not fit properly - and I just couldn't use the items. I requested a refund. They said they'd provide me with one if I returned the items. I did, and they received them. They did not issue me a refund.I opened a dispute with my card issuer and they have been providing them with fabricated information and photos they claim that they took photos of the item before they shipped it which conveniently did not exist when I originally told them I received the item in damaged condition.This merchant has been lying to **************** to hold onto both the item and my money. The solution to this is very simple, provide me with a refund and go on with your life.

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sum K

            02/12/2024

            I am a regular customer of ** ********************. Recently On Feb 7, I bought this Set Amrya set. It was such a disappointment as it is just looks like plastic. I have ordered a few earlier with genuine stones, necklace from you guys and am still wearing them. But I think you guys are compromising on the quality nowadays. Wanted to bring this to your attention, and honestly, I don't think the price I paid for this set was even worth it. Hence, I can either return them and give me the refund. $135.15, is way too high for these plastic stones Amyra set.
            Read 5 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

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            BBB Reports On

            BBB reports on known marketplace practices.

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