Business ProfileforThe Ground Guys McDonough

This company has been cutting my grass, edging, for almost a year now. Recently they have come out (past 4 months) and did edging ionly and charged me for cutting the grass. My cameras show they haven't cut the grass. My grass hasn't been cut in about 2 months now. Spoke to owner twice recently (3/9/23 most recent. And he stated that would talk to them and see about getting them back out there if it wasn't cut. This didn't happen and he actually took $130 out of my acvount 3/9/23 ,"same day" for work not done. And they didn't come out nor provide a date when they would return. This seemed just a delay to hit my account for money only. Over the year I have reached out to the owner numerous times (at least 8) with no reponse. He did respond twice today and once awhile back. I was told by owner that they weren't doing back of house because of very bad decline. This decline was present when they started a year ago and agreed to do the work. If their concerns were suddenly their they NEVER expressed them to me. I find this behavior of not doing the work, destroying solar lights in front and back of my house and charging me suddenly right after our talk on phone and also I tipping them sometimes appalling. I spoke to tech about the damaged solar lights (stand up ones). Explained they are the only ones that have gone in back and noted the damages after they left. Now I am not accusing any particular person but one of them kept Stripping the paint, pulling them out and leaving the end in ground not to be found later and bending the metal. They have denied. Tried reason with them I don't cut grass, no one was in driveway right after or rest of day when left. I don't go in backyard much and walk around. Maybe this is why I am being treated unfairly now?? lso friend present when talked on phone 3/9/23 a d pictures of yard on phone camera.