Business ProfileforSons Honda

I purchased a 2024 Honda Accord Touring Hybrid on Oct 3, 2023. The car has about 4-5 drive modes. The car drove like butter when I first purchased it. A very smooth ride. I went into Son's Honda dealership The same place where I purchased thr vehicle for the very first oil change around December 2023 or January 2024. The service advisor recommended having my tires rotated. I agreed. After the tire rotation the car drove very rough and felt like I was driving over gravel on every trip. I returned to the dealership and spoke with ***** the service manager. He drove the car and didn't find an issue, we'll this is because he doesn't know what the car drove like on Oct 3, 2024 the day I purchased it. He only experienced what it was like to drive it after the tires had been rotated. I emailed ***** a few days after the tire rotation and told him what I was experiencing. He recommended a balance and I paid for the balance. Now, I am requesting a refund of the balance because I know they are not going to exchange the entire vehicle because of all the issues I have experienced since the tired were rotated. I can not use all drive modes because it still feels like I'm driving over gravel. It's not a smooth ride like it was prior to the tires being rotated. In normal and other drive modes the battery that operates the hybrid portion is a very rough and vibrational take off in which it is suppose to be smooth. This has been a nightmare since having tires rotated. I recall as I was waiting on having the oil changed I heard a customer in the customer lounge tell her service advisor don't touch my tires; last time yall touched my tires and my car hasn't drove the same since. Now, I know exactly what this customer was talking about. I would like a REFUND of the nearly $200 I spent on the balance so I can go to another Honda dealership and have my tires put back to the original position they were in when the car was purchased and pay for the balance and mounting at another dealer.