Business ProfileforLuxottica

I ordered prescription sunglasses online from Lenscrafters on 12/30/22. The first pair came in about a week with a good prescription, but untinted, clear lenses. I called customer support and they had me send them back to be remade. ***** days later I had them back and the prescription was so wrong I couldn't see with them. Third time they didn't ask for the glasses back and just sent another pair after I again had to provide my prescription. The third pair they sent had blotchy tint and someone had put the frame's nonprescription glass lenses in the glasses case loose to tumble around against the frame, which scratched them. The prescription was fine though. Again I went to customer service and they offered to either remake or refund. I told them I still wanted what I ordered and would take a refund if they screwed-up a fourth time. A week later (today), they told me my prescription could not be made to the frames and just canceled my order and initiated a refund. My prescription has barely any correction, it's not special, and out of three tries, they got it right two times. I really cannot remember getting such an awful product that the manufacturer couldn't make good on after several tries. By comparison, "only" 50% of the Lenscrafters glasses I've bought in-store had issues and none of them were this bad.