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Find a Location

Michael's Roofing, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMichael's Roofing, Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/10/2009

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Re-roofs, new construction roofs, built up roofs, T.P.O. roofs, rubber roofs, skylights, and repairs.

    Business Details

    This is a multi-location business.

    Find a Location

    Michael's Roofing, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Meldrim, GA 31318
      BBB File Opened:
      7/22/1998
      Years in Business:
      42
      Business Started:
      1/1/1982
      Business Started Locally:
      1/1/1982
      Business Incorporated:
      1/1/1991
      Accredited Since:
      2/10/2009
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mike Cannon, President/Owner
      • Ms. Crystal Morgan, Office Manager
      Contact Information

      Principal

      • Mr. Mike Cannon, President/Owner

      Customer Contact

      • Ms. Crystal Morgan, Office Manager
      Additional Contact Information

      Fax Numbers

      • (912) 748-6937
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/03/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have been advised to file this complaint regarding a leaking roof. In April 2017, *******'s Roofing **** installed a new roof on my house. The warranty is for 25/30 years. On October 12, 2023, a section of my roof suddenly began leaking VERY BADLY. A couple of days later, a technician put a tarp over the suspected leaking area. The tarp did not hold and the leak returned. A couple of days ago, another tarp was placed over the existing one. I won't know for sure if it will hold until it rains again. In addition, my ceiling has been heavily damaged and my floor is buckling. When I call them to discuss the issue I often get answering machines or automated messages telling me that the message inbox is full. Also, they keep telling me that they are "too busy" and have no idea when they will get around to fixing my roof. Any assistance you can provide would be greatly appreciated. Thank You. ******************************* *******************************************************************. ************. ************. ****************
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Sarah F

      5 stars

      08/25/2023

      We are thoroughly impressed with this company. Hands down quality customer service. They certainly know their stuff! We were referred to Michaels Roofing by a neighbor after the hailstorm and we have zero regrets. ***** came out and found damage. He was very friendly, efficient and always there when we had any questions. He met with our insurance adjuster and made the process as smooth as possible. When it came time to choose new shingles he made a color suggestion that I normally wouldnt have considered and I am so glad that we went with his suggestion- it looks awesome on our house!! ****** at the office was so pleasant to work with. She knows her stuff when it comes to working with these insurance policies. All of my questions were answered. ******* was always quick to reply to my emails and got us scheduled quickly. When it came down to getting our new roof, they showed up bright and early and got down to business quickly. We had ***** crew and they were all so nice, hardworking and worked so well with one another. Our plants were covered, they thoroughly combed our yard for roofing nails and let our properly looking like they werent even therewith the exception of our super awesome new roof! They finished a large roof in less than two full days- the rain on day one delayed them a little. Several houses on our street are using Michaels Roofing. Thank you all for making this an easy process! We gladly recommend your business to anyone needing a new roof or roof repair. We wish you many more years of success.

      Michael's Roofing, Inc. Response

      08/29/2023

      Thank you, ******************. It is customers like you who make the hard days worth it. We appreciate your business more than you know.

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