Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

S.C.I. Roofing & Construction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforS.C.I. Roofing & Construction

    Home Improvement
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.94/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/10/2017

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Products & Services

    roofing, construction

    Business Details

    Location of This Business
    323 W Spring St, Monroe, GA 30655-1915
    BBB File Opened:
    1/30/2017
    Years in Business:
    14
    Business Started:
    11/13/2009
    Business Incorporated:
    10/31/2016
    Accredited Since:
    2/10/2017
    Type of Entity:
    Corporation
    Alternate Business Name
    • Superior Carpentry, Inc.
    Hours of Operation

    Primary

    M:
    8:30 AM - 5:30 PM
    T:
    8:30 AM - 5:30 PM
    W:
    8:30 AM - 5:30 PM
    Th:
    8:30 AM - 5:30 PM
    F:
    8:30 AM - 5:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Matthew Holmes, Owner
    Contact Information

    Principal

    • Mr. Matthew Holmes, Owner

    Customer Contact

    • Mr. Matthew Holmes, Owner

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2023

    Complaint Type:
    Order Issues
    Status:
    Resolved
    I signed two contracts during March of 2023 for a composite deck and two privacy walls to be completed. The demolition of my deck and parts of my privacy walls were done in May of 2023. Elite professionals from the project manager to the numerous subcontractors were not used to complete my project. Substandard work was done. The project manager did not properly oversee the project and came minimum times. Different subcontractors were sent to work on my deck who would quit and per the project manager the initial contractor was deported but I later found out this was not the case. My deck supplies and railings were left out in the grass in my backyard for months and were damaged and the post base came up missing. The project manager is no longer with the S.C.I nor the subcontractors. Subcontractors stated S.C.I failed to pay them and would continually not show up. Deck is not straight or flushed, aluminum posts scratched, aluminum post cap missing, holes left in privacy walls and composite decking cuts short and inaccurate. The craftsmanship is not of quality and there was no pride taken in the completion of my deck. It is makeshift! SCI did not start my job with integrity and never finished it with integrity. All became missing in action and non-responsive until on October 30, 2023, I sent them a certified/return receipt letter informing them to $0 out my balance and close my account. Enough is enough! I signed my contract in March of 2023 and 7 months later, SCI failed to provide me with a quality or even completed project. I told one of SCIs manager ******************* that the quality and workmanship was substandard and not quality and he stated to me and I quote Your deck is not antique furniture. I responded and I quote Quality should never be compromised!
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris J

    5 stars

    04/02/2024

    The team at SCI Roofing has been amazing. They took the time to come out and do a thorough inspection of our roof. Afterward they showed me pictures and videos of what they found and explained the process of evaluation. I called in a claim to my insurance company and SCI has guided me every step of the way. When the insurance adjuster came to the house, SCI had arrived early to prepare for the meeting. The owner, personally was there to talk with the adjuster and to show what had been found. SCI has been a great communicator and is a trusted guide in the roof replacement process. I highly recommend them.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.