ComplaintsforSmile Doctors
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Complaint Details
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Initial Complaint
11/30/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My daughter received her braces two years ago ftom this company. On ********** at 11:00 my daughter was turned away from her appointment due to nobody showing up to service her. On ********** , my daughter had a scheduled appointment due to a broken bracket. My daughter was told she could not be seen due to her bill not being paid. The bill was paid in full the day the braces were put on and I showed all documentation of paid in full! My daughter had to go to the ER that same day due to the bracket cutting her tongue in two. Smile Doctors did not rectify the situation only gave a smirky apology. They never answered calls, emails etc. This particular location should be dismantled.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.