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Business Profile

Cable TVs

WOW!

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.05

Average of 106 Customer Reviews

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Review Details

  • Dana O

    Date: 09/18/2025

    I do not recommend this company!Unfortunately, my experience with WOW! for business internet and phone services has been very disappointing, and based on what I have gone through, I do not believe this is a reputable company.We initially signed a contract for internet and phone service, but continually struggled with issues on their phone apps that WOW! could not resolve. We managed to work around those problems until our office relocated in May. At that point, we discovered our new location was not serviced by WOW!. Instead of working with us fairly, they attempted to charge an exorbitant fee for not continuing with the contracteven though they did not provide service in our new area.We were told to return the companys phone equipment, which we did promptly. WOW! assured us that once the phones were received, a refund of the fee would be issued in the form of a **** card. Although we requested a standard refund instead, they refused. Shortly thereafter, they charged our account again, this time claiming that more equipment had not been returned. At no time were we informed that additional equipment was required, and none of the items in our office were labeled with WOW! stickers to identify ******* that point, I was prepared to take the lossbut then another unexplained charge appeared on our account the following month. After five months of back-and-forth, I had no choice but to block WOW! on my business credit card to prevent further charges.This entire ordeal has been both time-consuming and frustrating. If you are considering WOW! for your business, I strongly advise against it. In my experience, the company has not acted honorably, and their practices have caused significant financial and operational headaches.

WOW! is NOT a BBB Accredited Business.

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