ComplaintsforWJS Painting and Renovations LLC
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Complaint Details
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Initial Complaint
04/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On March 16, 2024, ***************************** was contracted for $1300 to repair subpar painting done by my original contractor, ****** ********************* of The *********************** Realty LLC. He was at our house for maybe an hour at best and said he had to come back the following day to fully correct the job because he didn't have time to finish the correction. He left our kitchen ceiling in worse shape aesthetically than it originally was. He proceeded to exit our home, call our project manager/designer and lied about the work he completed so she would release the funds to him and we never heard from him again.Business response
07/22/2024
** responding to the complaint of **************** the work that was performed for the $1300.00 was for the foyer area , the the 32 treads and risers , dining room walls and ceiling ,upstairs bedroom wall in hallway wall which was all completed in the scope of the contract I sent picture to the Interior designer .We was coming behind a general contractor who had hired a painting company that worked with Enile interior design she told us if there was any more work that needed to be done that the homeowners will have to pay for it that wasnt and the contract the ceiling that he was referring to was not painted correctly by the first contractor there were holidays throughout the ceiling which are missed spots and also where the cabinet contractor made indentures in the ceiling from putting up the cabinets miss the castle, asked us could we mud the spot in touch it up with the paint we told them that it was not going to match that the whole ceiling needs to be redone.
Sent from my iPhone
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.