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Find a Location

Joel Auto Repairs has 1 locations, listed below.

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    Business ProfileforJoel Auto Repairs

    Auto Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    5210 Buford Hwy Ste A, Norcross, GA 30071-2604
    BBB File Opened:
    8/29/2012
    Business Management
    • Mr. Shibu Kurien, Owner
    • Mr. Richard E. Roe, Manager
    Contact Information

    Principal

    • Mr. Shibu Kurien, Owner

    Customer Contact

    • Mr. Shibu Kurien, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    They changed the oil on March 7th in my 20/20 stinger *** and did not put the oil plug in correctly it was loose causing my oil to run out slowly as soon as I noticed there was an issue I took it to *** ********** they inspected it and said that the oil plug was not put back correctly causing the oil to leak out of the car completely damaging the components inside the motor and it's not covered under the warranty due to negligence on the shops behalf therefore I am requesting for them to replace my engine in my car the *** ********** also has a statement wrote up about the damages and the cost that will take to fix it I also have a receipts showing the date that I had my cars oil changed which was March the 7th and my car has not been drivable since the 1st of May the shop is liable for the negligence of not tightening down the oil plug correctly causing my car to leak oil and damage in the motor

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laykeitha B

    1 star

    01/26/2024

    ******************** Only repaired external damages. ******************** did not repair the internal damage to my car. This business agreed to fix my car after an accident. **** Promised to email me a receipt. ******************** Failed to provide me with a receipt Violation of Company Policy. The Frame of my car is broken which gives my chance of survival in a car accident with my car in this condition is 0. The frame of the car is broken. I have to travel in this car with my 3 children in *******, *******. ******************** is refusing to return the money he was paid for the damages to my car.

    Local BBB

    BBB Atlanta & NE Georgia

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