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          NetWell has 1 locations, listed below.

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            • NetWell

              5051 Peachtree Corners Cir Suite 200 Norcross, GA 30092

            Business ProfileNetWell

            Health Care

            Contact Information

            5051 Peachtree Corners Cir Suite 200

            Norcross, GA 30092

            Visit Website
            Email this Business
            (866) 638-9355

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            Closed
            Closed

            Customer Reviews

            2.2/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            netWell is a nonprofit 501(c)(3) health care sharing ministry (HCSM). 

            Products & Services

            Health Care Options, Provider Search

            Business Details

            Location of This Business
            5051 Peachtree Corners Cir Suite 200, Norcross, GA 30092
            Email this Business
            BBB File Opened:
            8/24/2023
            Years in Business:
            24
            Business Started:
            3/19/2000
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Business Manager
            Contact Information

            Principal

            • Business Manager

            Customer Contact

            • Business Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/05/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            NetWell is purportedly a christian based healthcare sharing ministry. It seems that they find preexisting conditions to deny coverage when a member has a medical issue. Their denial has no bearing on whether a preexisting condition is attributable to a member's current medical condition or not. This organization has a long history of this type of claims denials (sadly, I just searched their history and found this out). Do not use this company, as they will find a way to deny your medical claims when you really need them.
            Read 4 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kamela W

            08/09/2024

            Only because I cant give zero stars. Our business looked to this plan for providing coverage to our employees. One employee was told they didnt have coverage despite premiums being paid for a year. Second employee was denied coverage for maternity as she tested positive for strep B the day she went into labor. They deny claims even when the hospital has sent in the documents saying they didnt receive it in a timely manner, they only allow for 6 office calls a year, even for newborns and children, wont cover preventative care such as colonoscopies. Do not make the same mistake we made.

            NetWell Response

            08/20/2024

            Thank you for your inquiry. Unfortunately, since you are not an enrolled member with netWell, per HIPAA/PHI regulations, netWell cannot discuss any pertinent medical information with you. Regarding netWell "Only allowing 6 office visits per year", this is what was chosen at time of enrollment by the member. netWell DOES offer other comprehensive options. netWell offers 24/7 access to Revive Health, at no cost, nor does it take away from the allotted office visits per member, per program year. For Maternity Sharing, Maternity guidelines are included in netWell's member Guidebook, which each member is required to review, and sign that they have received, and understood netWell guidelines. netWell archives all member electronic signatures at time of enrollment, that they have an understanding of our guidelines. We are more than happy to discuss further, if your employee would like to contact *************** at: ************. Thank You!
            Read 9 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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