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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
IN 2020 l purchase a 2007 ***** spark from **************** credit ****************************************** my payment each month $280.00 + full coverage car insurance for ****** each month, the total amount for this car was 10;000 , / I paid the business 0ver 8;500.00 , l complaint every week about how this car was running, they never fits car but offer me another car. A ***** spark 2014 in 2021 they told me that they was going to use the 2007 ***** spark for a down payment since it was almost paid for, they told me that they was going to credit me over 2000 dollar for the other car the ***** spark 2014 , l never received . credit for. My payment for this was 290. Each month + car insurance full coverage l paid each month $234 .00 l started having problems with this car . And l keep on complaining about this car they never fits ever. IN 2022 Gulfstream went out of business, and sold their business to ***************** 360. **********************************. Tel- ************* *************** contact person fax ************ l told them about the same thing l paid - $ ****** each month+ $ ****** for car insurance I owe 2;435.00 but l never received the credit from the other car ***** spark 2007 , l also work 2 Part-time jobs so I'm asking for help please thank you 6/26-2024 **************************
Business response
07/03/2024
Please review the attached, in addition to, FFAM 360 is no longer affiliated with the company *** 360. If you require additional questions and/or concerns from *** 360, we have included their contact information in the response. Again, FFAM 360 is no longer affiliated with the company *** 360.Customer response
07/04/2024
Complaint: 21907874
I am rejecting this response because:
Sincerely,
***********************Business response
07/05/2024
Good morning,
As explained within the previous response to you, *** 360 is no longer affiliated with FFAM 360. Therefore, you will need to contact them directly in regards to your complaint with that company.
Again, FFAM 360 is no longer affiliated with *** 360. Please see their contact information below:
*************************
******************
************ OR
************ (DIRECT)Thank you
Initial Complaint
08/03/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable for this debit with Blockfi/Deserve. I do not have a contract with First Financial Asset Management they did not provide me with the original contract as I requested.Business response
08/08/2023
Please see the attached, thank youCustomer response
08/08/2023
Complaint: 20417930
I am rejecting this response because:I have viewed your documentation and your company has failed to present the original signed contract that has been requested and you have already been informed that is not my account.
Sincerely,
***********************************Business response
08/08/2023
Please see the attached, thank youCustomer response
08/08/2023
Complaint: 20417930
I am rejecting this response because:Please upload the original contract bearing my signature or remove this account from my credit reports.
Sincerely,
***********************************Initial Complaint
09/29/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Theres a company named First financial Assessment management 360 and if you search them up, everyone understand their reviews has them at a 1 star review and claims they are also fraudulent. They called me multiple times about a car accident I was involved with and somehow got the information and knew I was with GEICO. They called me stating that I owed $26,000 something dollars but couldnt give me any information on anything at all. They simply implied that how would I like to start paying and called me multiple times. Everyone under their review are also claiming they are fraud and I would like to get this handled and figured out in case it potentially ruins my credit score. Help please!!Business response
10/13/2022
Please see the attached, thank you.Customer response
10/17/2022
Complaint: 18148848
I am rejecting this response because: I never received any mail from GEICO regarding any type of cost. The fake mail that was sent doesnt match up with the claim number of GEICO.
Sincerely,
*************************Business response
11/23/2022
Please see the attached, thank you.Customer response
11/29/2022
Complaint: 18148848
I am rejecting this response because:I am going to court and the people involved in the accident are also demanding money for the vehicle replacement
Sincerely,
*************************Customer response
12/01/2022
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID .********, , and find that Mediation is necessary.
Regards,
*************************
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Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.