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Find a Location

College HUNKS Hauling Junk & Moving - Norcross has 1 locations, listed below.

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    Business ProfileforCollege HUNKS Hauling Junk & Moving - Norcross

    Moving Companies

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    6670 Corners Industrial Ct STE A, Norcross, GA 30092-3613
    BBB File Opened:
    5/9/2011
    Years in Business:
    14
    Business Started:
    11/16/2009
    Business Incorporated:
    11/16/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • College H.U.N.K.S. Moving & Storage
    • R Panitch Enterprises, Inc.
    Business Management
    • Mr. Roger Panitch, Owner
    Contact Information

    Principal

    • Mr. Roger Panitch, Owner

    Customer Contact

    • Mr. Roger Panitch, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company recently moved me into my new home. During this process, a dining room chair was damaged. The mover stated he would take the chair to the warehouse to initiate the claim process. When I got a hold of the manager, he informed the chair was accidentally junked/thrown away. No way to get it back. The chair was one of 6 in a set. The manufacturer or furniture store where I purchased are no longer in business. I am not able to replace it. Initially the manager said "we're going to make this right" inferring this was a special case, different from the usual claim cases that get processed correctly. That was the last I heard from him. He did not return my calls or texts. Later I learned he went on vacation but did not turn over our case to anyone. Spoke with his associate for who I had to relay the story over again. I suggested reimbursement for 4 out of 6 chairs to have a cohesive set. It took several more days of unanswered phone calls and emails before I heard back. I never heard from the first person, but another who sent me an email stating they would only reimburse for the single chair and nothing else. They also want us to pay a $300 deductible which is normal for a claim, however I feel that given this circumstance (I wasn't even given the opportunity to repair my chair which I would have done), that should be waived. I feel they purposely will not communicate with me unless I accept their resolution.
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    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diep H

    1 star

    11/09/2023

    I hired College Hunks to move on October 25, 2023. They were pricier than the other companies that quoted me, but they seemed communicative which is something I value when it comes to movers. I went ahead and booked in advance. On the day before the move, they let me know what time I could expect them. On the day of the move, they called about an hour out. A woman and man showed up to move my stuff. Whoever spoke to me on the phone said that it would be a full service move. I have moved from IL to GA before and had a full service move which usually means taking things apart in order to fit it through the door. I didn't have much furniture this time around, but the one piece that would need taking apart was the **shaped desk. They took perhaps 45 minutes to move the items out of my room, and it was going to be an hour drive to my new place.The new home has never been lived in and is a brand new build. While taking my desk up the stairs, they made a dent in the ceiling. They tried to bring the desk into my room without taking it apart because it would have taken them too much time, but I asked them to just leave the desk in the loft area because they kept scuffing the walls. We took photos before and after the move and provided evidence of the damage, but College Hunks didn't want to take accountability for the damages. The largest piece of furniture was not large enough for them to consider the claim seriously. They offered $25 as compensation in order to repair the damage. If you are searching for movers, I think it's best to look elsewhere.

    College HUNKS Hauling Junk & Moving - Norcross Response

    11/13/2023

    College HUNKS is a franchise organization. I am not sure which location performed your move but I know it was not ours as we currently do not have any HUNKETTE movers. I would be happy to help investigate which location may have performed this move for you but would need some more information - specifically the starting address and zip code. I apologize for your experience.

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