10 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Camila P
1 star01/10/2024
I strongly advise potential customers to steer clear of US Moving Corporation based on my recent, deeply unsatisfactory experience.The entire process, from the abrupt change in pickup dates to unexpected charges and a complete failure to meet promised delivery timelines, has been a nightmare. They will promise you the world, and then disappear once they have received your deposit. The lack of communication and transparency is astounding.The company charged me double the initially quoted amount, citing elevator fees, hallway distance, and additional boxes details conveniently omitted during the sales call. You have no time to read the fine print when they call you as they demand you sign the contract right there and then when you are on the phone with them. To make matters worse, my belongings, promised for delivery on Jan 9th-10th, are still nowhere to be seen a week later after they picked up items. The lack of a specific delivery time has forced me to spend extra on food as my kitchen essentials are inaccessible.Communication is sorely lacking, evident in the neglectful handling of my COI request, requiring multiple follow-*** over more than a week.This moving experience has been nothing short of a disaster. I urge anyone considering their services to think twice and explore more reliable alternatives. At the end of the day, youll be spending more than if you wouldve gone with a more reputable company to begin with. US Moving Corporation has demonstrated a disregard for customer satisfaction and a lack of integrity in their business practices.Save yourself the stress, frustration, and unexpected costs stay away from US Moving CorporationReview from Barry W
5 stars08/25/2023
I can't thank *** Moving Company enough for their exceptional service! From start to finish, the experience was top-notch. The team made my move smooth and stress-free. Their pricing based on space was transparent and fair, showing their commitment to customer satisfaction.Submitting my inventory was a breeze through their email system, ensuring accuracy in the moving process. They also offered a Virtual Inventory option, which was a game-changer for my busy schedule.What truly stood out was their willingness to accommodate my preferences. They arranged a call to discuss finer details, making sure I was comfortable with every aspect of the move.Choosing *** Moving Company was the best decision I made. Their professionalism, efficiency, and friendly approach turned what could have been a daunting task into a seamless transition. Thank you for your outstanding serviceI highly recommend them to anyone in need of a reliable moving partner!Warm regards,***************************Review from John P
5 stars08/18/2023
The only complaint i have is this company did not call me sooner. *** is the real deal. After discussing my plans with *****, who i found to be very knowledgeable and dependable throughout the entire process. Its very refreshing to find someone that enjoys what he does and does what he says. My wife and i are ** in age so we had the company do a full pack for us. They did everything . The crew took their time and were very careful with our furniture. Without a doubt the best moving experience we ever had. The estimate was very fair and they tell you the cost before before it goes in the truck. We added some extra furniture at the last minute, so our overall price did go up a little but we expected it to do so. I have already given the name and phone number to some close friends who are also moving. A great experience overall. Thank you USA, **********************Review from Virginia B
5 stars08/10/2023
From beginning to end, USA Moving Corporation was the best choice. We moved from ********** to ******** with their expert assistance. They arrived on time and packed all of our belongings safely into their truck. The weather was awful - temperature was nearly 100 with high humidity. The team packed all of our furniture in moving pads and retaped boxes to make everything secure. I had many conversations with *********************** in dispatch concerning delivery. He was incredibly helpful (and eased my anxieties every time). The delivery had to be rescheduled several times as we were not ready. Each time, ****** took care of our needs. The delivery team was amazing. We had two complicated platform storage beds. *********************** had the skills and took the time to put them back together for us. I highly recommend USA Moving Corporation for all your moves.Review from Stephen G.
5 stars05/28/2023
***** was incredibly transparent and knowledgeable about the moving process. He genuinely cares about the industry. Even though the quote was out of our budget, he took the time to educate us about alternatives. I would recommend USA Moving Corporation to anyone.Thank you again *****!All our best,****************** and ********************Review from Charles A.
5 stars05/02/2023
These guys were on time and did a great job they were fast and worked no complaints from me I would suggest them againReview from Ruben C
5 stars04/30/2023
My name is ***** and I am ecstatic to have spoken to a gentleman with the utmost courtesy and honesty with explaining their proformance and responsibilities to their customers or client I will highly refer and recommend my family and friends very trustworthy and honest. I will definitely keep them as my #1 movers.Review from paul r
4 stars03/01/2023
Only problem we had was worrying. Thank you! From one business owner to another- ***********************USA Moving Corporation Response
04/17/2023
Thank you for bringing this issue to our attention. We are sorry to hear that you experienced some worry during your recent interaction with our company. As business owners ourselves, we understand how important it is for our customers to feel confident and secure in their dealings with us, and we apologize for any anxiety we may have caused.We take all customer feedback seriously, and we appreciate your taking the time to share your concerns with us. We will be reviewing our processes and procedures to see if there are any areas where we can improve, and we will take steps to ensure that our customers always feel comfortable and supported when working with us.Again, thank you for your feedback, and please let us know if there is anything else we can do to help address your concerns.SincerelyReview from Kaitlyn D
5 stars01/29/2023
my price went down at pick-up when i decided to give a few things away so they are definitely honest with their word.Review from Brian C
5 stars01/28/2023
After hearing all the horror stories about the moving industry I was thinking about a truck rental. Wow I am so glad I went with this company. The price was close to what it would have cost me to do it myself and I did not have to lift a thing. The movers were on time and very polite. They let me know exactly where I was at with my cubic feet so I did not go over the quote. I would recommend this USA MOVING CORPORATION to anyone looking to move. Great experience!!!!!USA Moving Corporation Response
01/29/2023
Thank you, for allowing us to earn your business and trust.We appreciate the review.
Customer Review Rating
Average of 10 Customer Reviews
Contact Information
1505 Pavilion Pl Unit H
Norcross, GA 30093-3201
Business hours
Today,7:00 AM - 10:00 PM
MMonday | 7:00 AM - 10:00 PM |
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TTuesday | 7:00 AM - 10:00 PM |
WWednesday | 7:00 AM - 10:00 PM |
ThThursday | 7:00 AM - 10:00 PM |
FFriday | 7:00 AM - 10:00 PM |
SaSaturday | 7:00 AM - 10:00 PM |
SuSunday | 7:00 AM - 10:00 PM |
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