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          Bonsaii has 1 locations, listed below.

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            • Bonsaii

              5805C Peachtree Corners Peachtree Corners, GA 30092

            Business ProfileBonsaii

            Paper Shredder

            Contact Information

            5805C Peachtree Corners

            Peachtree Corners, GA 30092

            Visit Website
            (844) 728-6917

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            5805C Peachtree Corners, Peachtree Corners, GA 30092
            BBB File Opened:
            10/29/2020
            Contact Information

            Customer Contact

            • Cathy Miller, Customer Care Supervisor
            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I bought a paper shredder off of Amazon on my moms account. Had the the thing for not even 8 months and used it maybe a total of 15 times, shredding only 1-3 pieces of paper each time separately and the thing literally sounds horrific, over heats in less the 15 seconds, paper jams, and everything! I read a review of a customer that bought the same product and the sounds they described is identical to what mine does and they said theirs eventually busted open/apart. I am throwing this dangerous piece of junk of which needs recalling in the trash were it belongs, I am not putting my self in danger with the risk of it busting apart and the blades fly out of it or something. Seriously if that review is accurate and the many others of similar issues this product needs to be recalled immediately. Because someone is going to get hurt and possibly very badly.
            Read More
            Read 6 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Soren C

            10/26/2022

            Purchased 2 Bonsaii shredders through Amazon: 6/19 w 3 yr warranty $299.47 and 3/20 w 1yr warranty $159.99. By 6/20 both were nonfunctioning. Bonsaii offered to replace them but never did. I re-contacted them 9/20, 10/20, 3/21, 6/22 and 10/22. Bonsaii now says theyre out of warranty and wont honor it, despite the prior offer and failure on their end. *** spent hours w Amazon help who have yet to help. Amazon also opens claims to say they will help force Bonsaii to honor the warranty and then close the claims within a few days without any reason. Bonsaii then says they can't help because Amazon closed the claims. They are both complicit in selling garbage and not abiding by their warranties. They also advertise to respond 24/7 but the response emails just say "Hi". Amazon also says that Bonsaii has 100% 5-star reviews yet I gave 1 star reviews to both shredders and directly of the company, so this is clearly false advertising on both of their parts.
            Read 2 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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