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Find a Location

West Chatham Management Inc. has 1 locations, listed below.

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    Business ProfileforWest Chatham Management Inc.

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    120 Commerce Ct, Pooler, GA 31322
    BBB File Opened:
    12/7/2017
    Years in Business:
    7
    Business Started:
    12/31/2016
    Business Started Locally:
    12/31/2016
    Business Incorporated:
    12/31/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 004050 for this business, issued by City of Pooler GA

    These agencies may include:

    City of Pooler GA

    100 SW Highway 80

    Pooler GA 31322

    (912) 748-7261

    Fax: (912) 3300987

    http://www.pooler-ga.us/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Fred Williams, President
    • Janice Williams, Vice President
    • Stacie New, Secretary
    • Cindi Perkins, Office Manager
    Contact Information

    Customer Contact

    • Mr. Fred Williams, President
    • Janice Williams, Vice President
    • Stacie New, Secretary
    • Cindi Perkins, Office Manager
    Additional Contact Information

    Fax Numbers

    • (912) 748-2125
      Other Fax

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The chief operating officer *****e New and the West Chatham Property Management and maintenance team have wrongly passed out a lease violation via email for a gate that is placed in my back yard. ****** *****, one of the maintenance team members sent out the initial violation notice stating that the gate needed to be removed bc it was in violation with my lease : g) Yards. Tenant shall keep Property, including yard, lot, grounds, Premises, walkways and driveway clean and free of rubbish, trash, debris and pet waste. .. I proceed to dispute that the gay didn’t fall within what he stated in the lease. He the proceed to say it was in violation under the next clause : l) Lawn and Exterior Maintenance. Pools, toys, etc., must be removed from the lawns when not in use., which the gate did not meet those guideline.. his last attempt stated Tenant shall not build, install, or attach any fixture or other improvement within any structure on Property. Which still the gay did not fall within those guidelines. I then revived a call from *****e New , whole was extremely unprofessional by laughing and being dismissive of my concerns. She then proceeded to suggest a resolution then took it back and said she need to contact another party. This company has prolonged this situation for a week, with the initial conversation starting on 2/10 and it is now 2/13.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cara M

    1 star

    09/11/2023

    West Chatham associates are rude and don't listen to the tenants concerns about issues with their rentals. ******** and ******** start seemingly like they care to help but after applying bare minimum effort they become rude and irritated that you're still looking into how to get to the bottom of an issue. Treatment from this company is not professional, efficient, or appropriate for a rental company. I hope they get bought out, everyone is fired, and then new professional caring people are hired. I don't know how they sleep at night talking over a tenant who is a new Mom with a newborn. People with no souls. I regret moving her and that this is my little one's first home.

    West Chatham Management Inc. Response

    09/21/2023

    This complaint concerns a water bill that was extremely high. After our explanation and further investigation by *****************, she realized that West Chatham Management was not involved with the city water bill. We regret that ***************** felt unheard but the matter now seems to be amicably resolved.

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