ComplaintsforDone Right Towing LLC
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Complaint Details
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Initial Complaint
01/18/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted ***** *********** with Done Right Towing about fixing my 2011 Chrylser 200 since he also has a Mobile Mechanic business. *** *********** came to my house on Thoroughbred Drive where my car was at and tried several things to get my car running but nothing worked. Then he realized that there was water in the gas tank that went thru the head gaskets and I would need a new motor installed. Then on May 21st, *** *********** came to my house and towed my car to ***** ******** ******** in Garden City. After he arrived at ***** ******** ********, he realized a container was in the way and wasn't able to tow my car into the garage so he proceeded to get a tractor that was on the property and he pushed my car into the garage with the tractor which dented and scratched up my car. My car was at ***** ******** ******** for several weeks at which time he installed a new motor in my car. When the motor was installed, *** *********** did not install the motor properly and he proceeded to break the motor mount and it was never fixed. Around July 1st, *** *********** brought my car back to me which he informed me that the motor mount was broken and he told me that he would be back to fix it but never did. On July the 3rd, I was driving down Hwy 30 when the engine light came on. I called *** *********** about the engine light being on and he said that I needed to drive the car over 200 miles for the light to go off but it never did. After that I started having all kinds of problems with the motor like, water leaking inside the car, A/C quit working, Heater quit working, car ran hot, oil leaks, etc. I again called *** *********** about the problems with my car and at that time he told me to get a product called Blue Devil from the auto part store and pour that in my car and it would be a temporary fix and that was all he told me. It only worked for a couple of weeks then all the problems started again. I paid this man over $2600 for a horrible repair that he never did right
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.