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ComplaintsforA Step Ahead Performance
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Complaint Details
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Initial Complaint
08/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I dropped my 1990 ******* off to Carl C**** at A Step Ahead Performance on ** *** 2023. He was supposed to rebuild the engine, install an electric fuel injection system, fix the brakes, install AC and perform paint and body work on the vehicle. He initially told me he would have the car back in 1 week. I finally received the car back yesterday, ** ****** 2023. He did not complete the fuel injection, AC work, and the car no longer runs. Additionally the paint job is really bad. He got overspray paint on my rims, windows, and license plate and somehow broke both headlights. There is also dirt in the paint and scratches all over the vehicle. He realized I was not happy with the work, but still charged me $5100, saying he needed to cover his expenses. My main issue is now I am going to have to pay additional money to get the car running again and to have the paint corrected/redone.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.