ComplaintsforTopLine Auto Brokers
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Complaint Details
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Initial Complaint
03/15/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
see attached
I bought this vehicle thinking about my family. I have 2 children and my wife. For me the safety of my family is very important and this vehicle is a risk that I cannot pass up. I discussed it with the person in charge of the business and he told me that at the moment I did not have one that had the same value. I returned next Thursday and more cars of the same price would arrive. I arrived on the indicated fay and he told me to drive a green Toyota Camry 2000 and I did but I noticed a noise in the engine and I told him that it was not convenient for me to take it because the engine needed to be repaired and he told me that it would not be very expensive that I could well pay for the repair that he would look for a mechanic who would charge me cheaply. I replied that I could not pay for it because he I had to do it I told him that if we didn't reach and agreement that he would return my money because his vehicle were no longer useful and he told me that he would not return my money.
The vehicle does not have the desired safety since the underside is rotten. the suspensions are exposed it appears it was under water for a long time.
Customer response
04/02/2024
I am working with the business to resolve this issue. I would like this complaint closed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.