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ComplaintsforPrime Care Learning Center Inc.
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Complaint Details
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Initial Complaint
04/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Unprofessional and ghetto establishment, lack of communication from the director Ms. ******** at the *********, ** location. They dont follow their own handbook or policies. They dont follow up when there is an issue as promised. Establishment started off good but has really has gone down over the last 18 months. I was told that the teacher grabbed my son hand and and then he hit her. She admitted it on paper as well. When I came to pick him up I was told that my 3yr old was suspended for 3 days. No phone call at the time of incident and no copy of write up provided until I requested it. However cameras in the class room dont work or never on for parents to see. So many other issues that *** dealt with but didnt make a big deal about like my son teacher hitting him in the eye with a wooden block supposedly on accident because she was throwing it while cleaning up and cause swelling for a while, bite marks on my child back twice from the same child, cancelling a field trip without notice the morning of after requiring chaperones. My son doesnt display this violent behavior at home. They dont teach Abeka curriculum like they advertise. Never seen an abeka assignment. Owner daughter didnt follow up with me twice when I did contact her and I dont believe that she addressed the issue.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.