ComplaintsforSouthern Regional Medical Center

• Initial Complaint

  03/11/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I went into the hospital due to my water breaking at 35 weeks. Someone came around to do an ultrasound to check on the baby and make sure he was doing ok. Everything checked out and the ultrasound tech went on her way. Later on about 15 mins later the ultrasound tech came back stating she forgot to get the babys weight because they didnt tell her to and did another ultrasound. Now I am receiving a $460 bill from them for the second ultrasound as my insurance is not covering it since the second ultrasound was not medically necessary. I have been calling this business for months now and you can never get in touch with anyone who can look into it and I dont want a medical bill going into collection but I also shouldnt be responsible for something they forgot to do. How do I know this isnt just an attempt to get more money since no one will ever call back to get resolved. Terrible billing/business practice and I believe it is done intentionally.

• Initial Complaint

  02/20/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  I am posting here because I don't know what to do. On 01/25/2024, I entrusted ******************************** with my personal belongings and my safety, but unfortunately, they failed on both counts. Despite my pleas for help, they refused to transfer me to another hospital, leaving me feeling abandoned and vulnerable.My attempts to retrieve my lost belongings, including essential documents and means of communication, were met with indifference and apathy from the staff. They claimed to have searched but refused to review security footage from the incident, adding to my frustration and distress. "We don't do that" - Security. Even law enforcement's involvement has yielded little help, as the hospital is so big that nobody seems to be concerned with helping someone who is now homeless directly because I attempted to seek help for suicidal ideation in the first place. The loss of my possessions has left me financially destitute and homeless, compounding the emotional and psychological toll of this ordeal. It's clear that ******************************** failed in its duty of care towards its patrons.I plead for immediate restitution for the damages incurred. Moreover, I implore ******************************** to investigate and prevent such incidents in the future. I will not stop talking about what happened to me at ******************************** to anybody who will listen, including legal options and public. Thank you for your attention to this matter. Your advice and support are greatly appreciated.Warm regards,*****************

• Initial Complaint

  10/29/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  On 7/19/2023, I was taken to the ******************************** due to having high blood pressure (The urgent care suggested I go to the nearest hospital immediately because they stated my blood pressure was in stroke/heart attack range). ******************************** was the nearest facility. I arrived there around 4:00pm and they took my blood pressure and confirmed it was indeed high. They had me wait in the ** waiting room for 12 hours before I was called. ***************** was horrible- the way they treated and talked to other patients that were waiting). Once I was finally called, 12 hours later, I was placed in the room where my blood pressure was checked- still high. It was another hour before the doctor came in. The last two hours of my wait consisted of taking blood, the doctor giving me a 7-day prescription, and being told to go see a doctor. I waited from 4pm-6am, 14 hours, just to get served the last hour-blood taken and a 7-day prescription. I received a medical bill that amounted to $1994.00. I went up to the ***************** to discuss my concerns about the bill. I wanted it Emergency room description itemized because, although I understood the lab being $594.70, I did not understand the ** being $1399.30 for waiting for 12 hours. I spoke with a person named *******, in the financial aid/billing department. ******* asked to see my bill and told me she will take care of it. She gave me a new bill and told me that I only had to pay $367.02. I paid that amount that day and received a receipt. A few weeks later, I received a bill from ************** Innovations LLC stating that I owe $1324.00. Thinking this was a scam, I ignored it because I was told the bill was paid. Furthermore, I did not receive any phone calls from ***************** or a statement from ************** Innovations stating they were representing *****************.I am attaching 3 documentation that have 3 different amounts. There is no clarification from this hospital.

• Initial Complaint

  08/17/2023

  Complaint Type:

  Sales and Advertising Issues

  Status:

  Unanswered

  More info

  They had me waiting for 6 hours with extreme back pain. Noone once asked where my pain level was at. Not once. The doctor came on the floor, discharged the people who were there and left me! Been waiting longer than everyone and when I asked the response was I cant make the doctor move faster yall have one doctor in the *** This is the THIRD time this has happened waiting forever because THEY dont think your injuries are important. And are completely understaffed!!! Ive been here for 7 hours now NO DOCTOR OR ANYTHING. I havent eaten, showered in 7 hours!!! This is inhumane! They should be closed down

• Initial Complaint

  08/09/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  This letter is to inform you that I recently received a copy of my credit report that your company publishes and after reviewing it I found a number of items on the report that are inaccurate. The accounts in question are listed below. Please send me copies of the documents that you have in your files as of this date that you used to verify the accuracy of the accounts listed below. MIDDLE GEORGIA EMERGENCY GROUP D1459339**** $505.00Under the Fair Credit Reporting Act, 15 U.S.C. ****g I have the right to demand that you disclose to me all of the documents that you have recorded and retained in your file at the time of this request concerning the accounts that you are reporting in my credit report. Please dont respond to my request by saying that these accounts have been verified. Send me copies of the documents that you have in your files that were used to verify them. If you do not have any documentation in your files to verify the accuracy of these disputed accounts then please delete them immediately as required under Section 611(a)(5)(A)(i). By publishing these inaccurate and unverified items on my credit report and distributing them to 3rd parties you are damaging my reputation and credit worthiness.

• Initial Complaint

  03/09/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  I am a victim of identity-theft, I am writing to request that you block all accounts disputed as fraudulent on my credit reports with Equifax and Experian. This information does not relate to any transactions I have made. I did not give anyone authorization or consent to use my personal information. I hereby exercise my legal rights enacted by Congress and The ************************* which explicitly states when a victim of identity-theft dispute a fraudulent account on his/her credit report it shall be honored by all credit bureaus and all fraudulent information should be blocked within 4 days and proper notification shall be given to all data furnishers pursuant to section 605b of The Federal Fair Credit Reporting Act.1.MIDDLE GEORGIA EMERGENCY GROUP bal. $51.00 Acct #********

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩