ComplaintsforARJ Remodeling, Inc.
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Complaint Details
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Initial Complaint
08/26/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Master Bath remodel - began 4/2021, still incomplete Est cost $11,500 in labor plus cost of materials: cabinets, tile, granite (for counters, shower seat, shower threshold) Contractor paid total of $16,683 while work was being done Asked for detailed invoice to show cost of materials and how they totaled $5,183 The work that was done had many mistakes and damages: Shower bench incorrect size - cut in door Threshold cut incorrect and patched Mosaic tile crooked, misshapen, uneven, chipped Floor tiles chipped Shower tiles uneven, chipped, jagged Grout uneven, holes in grout Floor/wall tiles stained, hazy Lights installed off-center to sink Contractor attempted to repair some areas (shower pan, seat, and threshold) but done incorrectly. Offered to repair some of the damaged tile, but claimed mosaic tile was fine and using defective tiles was normal Offered $1,000 refund for bad work Attorney issued demand letter for refund of cost of repairs, materials, and overpayment
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.