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          Find a Location

          Nalley Lexus Roswell has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Nalley Lexus Roswell

              980 Mansell Rd Roswell, GA 30076-1506

              BBB Accredited Business

            • Nalley Lexus Roswell

              2750 Cobb Pkwy SE Smyrna, GA 30080-3015

              BBB Accredited Business

            Business ProfileNalley Lexus Roswell

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            980 Mansell Rd

            Roswell, GA 30076-1506

            Visit Website
            Email this Business
            (678) 461-0800

            Business hours

            12:00 PM - 5:00 PM
            Business Hours
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 7:00 PM
            9:00 AM - 6:00 PM
            12:00 PM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.22/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/17/2004

            Years in Business: 35

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            At Nalley Lexus Roswell, we understand your time is valuable and the last thing you want to do is spend hours at the dealership. That's why we've worked hard to come up with convenient solutions to make your new or pre-owned car buying experience as easy and seamless as possible.

            Products & Services

            New Car Sales, Used Car Sales

            Business Details

            This is a multi-location business.

            Find a Location

            Nalley Lexus Roswell has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Nalley Lexus Roswell

                980 Mansell Rd Roswell, GA 30076-1506

                BBB Accredited Business

              • Nalley Lexus Roswell

                2750 Cobb Pkwy SE Smyrna, GA 30080-3015

                BBB Accredited Business
              Location of This Business
              980 Mansell Rd, Roswell, GA 30076-1506
              Email this Business
              BBB File Opened:
              6/16/2004
              Years in Business:
              35
              Business Started:
              1/1/1989
              Accredited Since:
              12/17/2004
              Alternate Business Name
              • Asbury Automotive Group
              Hours of Operation

              Primary

              M:
              9:00 AM - 7:00 PM
              T:
              9:00 AM - 7:00 PM
              W:
              9:00 AM - 7:00 PM
              Th:
              9:00 AM - 7:00 PM
              F:
              9:00 AM - 7:00 PM
              Sa:
              9:00 AM - 6:00 PM
              Su:
              12:00 PM - 5:00 PM
              Business Management
              • Mr. Ruben Santiago, General Manager
              Contact Information

              Principal

              • Mr. Ruben Santiago, General Manager

              Customer Contact

              • Mr. Ruben Santiago, General Manager
              Additional Contact Information

              Fax Numbers

              • (770) 421-9638
                Primary Fax
              • (678) 795-0491
                Other Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              13 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/11/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have purchased my vehicle from this dealership. Unfortunately, the car was totaled. I have purchased an extended warranty on the car and have been calling multiple times to receive a refund. I emailed all necessary paperwork 4 months ago but no one would contact me to discuss how to handle it. I have left multiple messages to their finance department and they have been ignored. I am very disappointed and frustrated with the way this matter has been handled and would a resolution to this.
              Read More
              Read 12 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              erica m

              01/31/2024

              I was mistreated, misguided. this place is definitely nt worth going there, they are about money I purchased a car and went back the next day with complaints and they would not help me.. they put a bad taste in my mouth for Lexus this is my fourth and last Lexus. my family has purchased Lexus and because of how I was treated they are leaving lexus also.do not buy from them!!!!!! ****** Lexus Roswell are full of S**T

              Nalley Lexus Roswell Response

              02/01/2024

              ****************** purchased a brand new Lexus **. She took delivery and consummated the transaction. The next day she came in claiming she experienced an issue with the ** and wanted to return it. She was made aware that the **************** does not have a Cooling off Period and a return would not be possible. We offered to exchange her ** for another ** however she declined our offer.
              Read 8 More Customer Reviews

              Local BBB

              BBB Atlanta & NE Georgia

              More Info on Local BBB

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              BBB reports on known marketplace practices.

              See What BBB Reports On

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