Business ProfileforRegal Nissan, Inc.

This is to bring to your notice that we are cheated regarding a purchase made at REGAL NISSAN , ******* ** on September 22, 2023, of ***** Odyssey 2015 (VIN number *****************).The following points are to be noted regarding our complaint:1. The car fax report is misleading and wrong as it has a color discrepancy. During our purchase, the car fax report of the above mentioned car as per dealership was showing the color as brown multiple times on car fax report , but now when we received the title the color of car is reported as Gray by DMV Complaint- The fact of repainting has been hidden by dealership or they cheated us by selling a car on wrong or doctored car fax report or they sold a different car.2. After driving car for ***** miles car started shaking at the speed of *****mph. When the car was taken to ********** at *********, they toldme that the transmission was bad and needed to be corrected and they charged $685 for flushing the oil thrice. They also informed us that in the near future, it may need a complete change of transmission. Complaint: It is again hiding the fact that the car was having a transmission problem.3. On CARGURUS from where we saw this car online the status of the car was 'one owner' but it was a two-owner car and we are the third owner now. Complaint- Misrepresentation of the true facts online.(False or Wrong information on Product)Based on all the above, we are feeling cheated by dealership and completely disappointed, feeling cheated and stressed after making a purchase.This is despite the fact that we spent our hard-earned money and gave the full amount on the spot without any credit and more than that was listed in the name of taxes and repairs dealership told us were performed on the car.Now as a fair business practice, dealership should fix this purchase and we need our purchase amount back together with the money we spent on the **********. We trusted this dealership that didn't meet our expectations.*****