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          USA Management, LLC has 1 locations, listed below.

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            Business ProfileUSA Management, LLC

            Pool Contractors

            Contact Information

            10800 Alpharetta Hwy STE 208-522

            Roswell, GA 30076-1490

            Visit Website
            Email this Business
            (877) 248-1872

            Customer Reviews

            1/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company's products and services include: swimming pool management, lifeguards, construction, renovation, maintenence, chemicals, and supplies

            Business Details

            Location of This Business
            10800 Alpharetta Hwy STE 208-522, Roswell, GA 30076-1490
            Email this Business
            BBB File Opened:
            10/1/2001
            Years in Business:
            45
            Business Started:
            1/1/1979
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. John Williams, President
            Contact Information

            Principal

            • Mr. John Williams, President

            Customer Contact

            • Mr. John Williams, President
            Additional Contact Information

            Fax Numbers

            • (877) 224-0872
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a pool contractor

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/05/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            Our HOA paid this business $10,500 to staff lifeguards at our pool summer 2022. They failed to do so, resulting in delayed opening of our pool and requiring us to find alternate services from another company. They issued a partial refund for a fraction of what they owe us ($1352.10). We have sent numerous correspondence to try to recoup our money, and have essentially been ghosted.
            Read More
            Read 3 More Complaints

            Customer Reviews

            6 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christy W

            03/14/2023

            I too, would give 0 stars if that was possible. This pool company was hired by our condominium group in ********* ************. They charged our association more than $7,000 and NEVER opened and treated the pool. Our brand-new pool turned into a swamp! They never assigned a pool regional manager, and they sent subcontractors to supposedly open the pool, who never vacuumed or added chemicals. They are supposedly based out of Georgia and supposedly have an office in ** but if you look up the office address, you'll find its a *** location! SCAM, SCAM SCAM. Don't use this company. They will upsell you on their life safety protocols but let you down majorly when it comes to performance. Steer clear of this group or you will end up like the rest of us. We are filing a claim with the State ************************* in both states. Clearly there are many of ** that have been scammed and taken advantage of.
            Read 5 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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